Service Engineer at Tetra Pak

Tetra Pak- which takes its name from the original tetrahedron-shaped cartons it developed — manufactures and markets food packaging containers, filling systems, and distribution equipment for industrial customers in more than 170 countries. Its coated-paperboard boxes are used to hold dry, wet, cold, and shelf-stable foods and beverages.
The privately-owned company is the largest subsidiary of holding company Tetra Laval International.We work for and with our customers to provide preferred processing and packaging solutions for food.

Job Title: TS Service Engineer

Description

• Execute installation tasks, assembling machines and conveyers.


• Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations.


• Execute timely reporting of all discovered Technical Issues according to the QTIM processes.


• Execute installation of relevant rebuilding/upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.


• Inform relevant Tetra Pak staff about ongoing service activities as well as of any issues affecting the customer or the quality of Tetra Pak service. 


• Inform about any business opportunity discovered at the customer through the relevant channels.


• Act as an ambassador for Tetra Pak at all times, ensuring and promoting good working relationships with the customer and that TP’s reputation is sustained.


• Execute and complete all relevant reports in an accurate and timely way. 


• Distribute reports according to existing procedures and ensure that proper handover is done.


• Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. 


• Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. 


• Escalate all discovered food safety, quality assurance and regulatory issues.

Responsibilities 

• As a Service Engineer you are part of a team but the majority of the time will be spent out working with our customers. 


• To be successful in this position the candidate must enjoy to work independently, remotely and to travel a lot, sometimes working outside of regular working hours (evenings and weekends), based on customer needs. 


• This means that the candidate may not meet physically that often with manager and colleagues. 


• A  Service Engineer is in regular contact with customers, colleagues, Technical Key Account Managers, Team Leader and FSO Area Manager.

Qualifications

• Degree in Mechanical or Electrical Engineering with Mechatronics background


• Computer skills


• Automation and Process skills


• Ability to speak and write English and French language


• Installation, maintenance /work service background

Location: Lagos

Closing Date 
Ongoing

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