Job Description Unilever Nigeria Plc - Our brands are trusted everywhere and, by listening to the people who buy them, we’ve grown into one of the world’s most successful consumer goods companies.
On any given day, two billion people use Unilever products to look good, feel good and get more out of life.
With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. Copied from: www.hotnigerianjobs.com
Unilever Nigeria Plc is recruiting to fill the below position:
Job Title: Entry Level Customer Care Executive
Job Number: 130005H9
Shift: Day Job
Job: Customer Development
Locations: Head Office at Oregun, Lagos, Nigeria.
Description
To proactively implement actions to delight customers; Customers, Wholesalers, and Retailers in a manner to build their loyalty to Unilever Business through unmatched services, intimate communication.Main Accountabilities
Manage customer care email account to attend to complaints that come from the tradeManage the complaints ,enquiries from customers and wholesalers that come through the toll free care linePrepare monthly report on TTS credit note applicationPrepare monthly report on damaged returns reversals credit note applicationKey Skills
Inter personal skillsMicrosoft word and ExcelCommunication skillsRelevant Education / Experience
Educational qualification of National Diploma (OND) in business administration or any other related fieldsCollaboration and relationships Copied from: www.hotnigerianjobs.comCustomer Facing Experience
Application Closing Date
26th March, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online
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