Information Technology Vacancy at The Norwegian Refugee Council (NRC), Saturday 1, October 2016

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

In light of the displacement in the north eastern part of Nigeria, NRC is about to start up an emergency response programme in Nigeria to respond to the humanitarian needs.

In the coming months, the main focus for NRC would be conflict affected populations including IDPs, returnees and the local communities in Borno State. NRC will initially be starting activities in the area of food security, water and sanitation and shelter/NFI sectors. NRC is therefore seeking an ICT Officer in Abuja, Nigeria. The ICT Officer reports to the Logistics Manager.

ICT OFFICER

TASKS AND RESPONSIBILITIES

Provides basic assistance, information and/or training to staff on ICT policies and procedures including hardware and software.

Identifies ICT problems, develop and implement technical solutions.

Maintain an accurate asset management system and documentation at Country office level

Adheres to NRC ICT policies and procedures, handbooks and guidelines.

Ensure anti-corruption, transparency and cost efficiency principles in all processes.

Will also be Roving and providing NRC with internet setup in new bases.

Will be providing other bases with ICT Support.

Ensure ICT equipment’s, hardware, software and other resources are made available and well maintained

Troubleshoots, diagnoses problems, implements corrective action & procedures, monitor and facilitate repairs.

Sets up and configures general hardware, peripherals and accounts assigning security level;

Monitors, operates, and maintain a reliable internet and network system (connectivity, assigning access level…),

Implement NRC filling system (electronic files) at country level

Provide IT support and capacity building to users on hardware, software, peripherals and other ICT resources (internet, e-mail, intranet…)

Maintain an accurate asset register and ensure all items are properly tagged.

Ensure proper handover, including signatures for all mobile equipment’s.

Ensure proper filing of all documents relative to assets management as per NRC policy (Loss and damage report).

QUALIFICATIONS

At least 2 years’ experience from working as an ICT Officer in a humanitarian/recovery context

Documented experience in related to network management

Degree in Computer Science, ICT or related degree

Professional qualification in Networking, Programming

Masters will be an added advantage

Previous experience from working in complex and volatile contexts

Documented results related to the position’s responsibilities

Fluency in English, both written and verbal

Very good knowledge of Microsoft Office, especially Excel and Word

Must be able to work under pressure

CONTEXT/ SPECIFIC SKILLS, KNOWLEDGE AND EXPERIENCE:

Good knowledge of Nigeria context (internet services, Networks, software/hardware authentication)

Office organization skills,

Computer skills (Microsoft Office)

Good communication skills

Fluency in English, Hausa is an asset

All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

WE OFFER

Commencement: ASAP

Contract period: 2 month with possibility of extension

Salary/benefits: According to NRC’s directions

Duty station: Abuja

TO APPLY

Applicants can submit their application letter and updated CV to the following e-mail address: ng.vacancies@nrc.no. The title of the position (ICT Officer – Abuja) must be indicated in the subject line of your e-mail. Please notice that only shortlisted candidates will be contacted.

Deadline for application is 7th October 2016 (any application received after the deadline will not be considered).

The Norwegian Refugee Council is an Equal Opportunity Employer. Women are particularly encouraged to apply to this position.

DUE DATE: 7 October, 2016