Installation Officers at CHAMS PLC Main Activities§ Troubleshoot hardware, software and network operating system§ Be familiar with all hardware and software§ Be familiar with network operating system§ Provide orientation to new users of existing technology§ Train staff about potential uses of existing technology§ Train staff about new and potential use§ Provide individual training and support on request§ Provide recommendations about accessing information and support§ Maintain current and accurate inventory of technology hardware, software and resources2. Monitor and maintain technology to ensure maximum accessMain Activities§ Troubleshoot all technology issues§ Maintain log and/or list of required repairs and maintenance§ Make recommendations about purchase of technology resources§ Research current and potential resources and services§ Provide network access to all staff and students§ Install work stations§ Connect and set up hardware§ Load all required softwareKnowledgeThe incumbent must have proficient knowledge in the following areas:ü Computer hardware and software systems andprogramsü Computer networks, network administration andnetwork installationü Computer troubleshootingü Computer viruses and securityü E-mail and internet programsSkillsThe incumbent must demonstrate the following skills:ü ability to install and administer computerhardware, software and networksü team building skillsü analytical and problem solving skillsü decision making skillsü effective verbal, presentation and listeningcommunications skillsü effective written communications skillsü computer skills including the ability tooperate computerized accounting,spreadsheet, word-processing, graphicsand website development programs ata highly proficient levelü stress management skillsü time management skills Installation Officers at CHAMS PLC Main Activities § Troubleshoot hardware, software and network operating system § Be familiar with all hardware and software § Be familiar w... Read more » Wednesday, April 02, 2014