URL: www.kimberly-ryan.net
Description:
Our client is an international training solutions provider that offers
end-to-end learning and skill-building solutions that impact business
performance through enhanced employee productivity, customer
profitability and effective talent transformation. The company has its
Africa operations head quartered in Nairobi Kenya.
The
position will be responsible for ensuring that the training
requirements for the region for both sales and service are met as per
the training needs identified. They will also act as a key contact
between the central team and regional training resources.
Main Responsibilities:
The candidate will be expected to carry out responsibilities in line with their job title. These responsibilities include:
1. Giving strategic direction to the training needs of a region.
• Utilizing in-depth understanding of the core purpose of training at regional level and devise training strategy accordingly.
•
Closely collaborating with business at the regional as well as the
local operating country level so that both the sides are on the same
platform in identifying and addressing training needs.
• Acting as the Company representative at the Regional level.
2. Effective training execution at the Regional level.
• Responsible for effective and seamless implementation of the training plan at regional level.
• Analyzing the regional training reports and tracking the progress made through training interventions.
3. Performance, people and process management.
•
Responsible for performance and growth of the people reporting into him
through skill enhancement by putting them through training workshops.
• Creating growth channels for his team members and hand hold them in their endeavors from time to time.
4. Strategizing the training needs at the Operating Country as well as the Regional level.
5. Finalizing the training calendar at the Operating Country and the Regional level
6. Skill Building of CS and sales trainers in the region.
7. Deciding on the Reward & Recognition Program
8. Finalizing on the content along with the CS and Sales Practice Head
Minimum Requirements:
The successful candidate should possess the following:
• Relevant Post Graduate/MBA Degree
•
Total experience of more than 8 years of handling operations or
training in a medium to a large sized organization preferably in a
telecom/FMCG industry.
The successful candidate should also possess the following personal attributes:
• Strong Communication Skills – Both written and spoken
• Good Presentation Skills
• Execution and Operational Expertise
Interested
candidates should send their application letters and detailed CVby 20th October 2010.
Subject matter has to be the job title and location. Please note that
ONLY shortlisted candidates will be contacted.
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