Customer Service Operation MIS Supervisor at Unilever

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.

POSITION: CUSTOMER SERVICE OPERATIONS MIS SUPERVISOR
REFERENCE: 00267530
JOB LEVEL: Experienced/Mid-career
AREA OF INTEREST: Supply Chain
LOCATION: Oregun
COUNTRY: Nigeria
SALARY(PER ANNUM): 500K – 1M

QUALIFICATIONS

Good written & spoken English.
Ability to work without close supervision
Analytical Thinking
Willingness to work overtime including weekends.
At least 3 years experience in data analysis and reporting
Working Knowledge of Customer Order Management and Sales operations.
Must be proficient in use of Microsoft office tools especially Ms excel
JOB DESCRIPTION

Coordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information
Further information on job
Responsible for all MIS reporting activities in CSO.
Will be responsible for the weekly/daily order generation and management of customers orders
Minimum requirements
Minimum qualification is OND in any related field
Weekly/daily generation of Customer replenishment and orders.
Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool.
Effective root cause analysis of service losses using standard CCFOT loss tree
Data Management of Key Distributors(KD) information ex Ultra.
Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports.

DUE DATE: 28 Aug 2012

CLICK LINK TO APPLY
http://www.unilevernigeria.com/careers/further/rjobdetails.aspx??job_id=2702#top

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