Jobs in Nigeria, Naijahotjobs: Customer

Showing posts with label Customer. Show all posts

Entry Level Customer Care Urgently wanted 85,000naira

Entry Level Customer Care Urgently wanted 85,000naira

Are you interested in working as a customer service representative/call centre agent in any of the Telecommunication Firms, Financial Secto...

Monday, June 02, 2014

Graduate Customer Service Representative at MasterCard

<BODY readability="0">MasterCard (NYSE: MA), www.mastercard.com is a technology company in the global payments industry. We operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. We are leading the way toward a world beyond cash with the power to expand connectivity, opportunity, and prosperity for individuals, businesses, and communities.Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution. Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail/chat/SMS).Major Accountabilities: •Serve as focal point for customer issues, concerns and requests for enhancements. •Capture detailed and accurate information about issues, concerns and enhancements. •Work with global customers to complete service inquiries about MasterCard core applications and products. •Collaborate with others in support of products, processes and problem resolution. •Demonstrate the ability to negotiate, resolve and present to internal/external customers. •Simulate or recreate user issues to resolve operating difficulties. •Requires general supervision; decisions and actions are based on established procedures and assigned tasks.Education: Basic college education or equivalent work experience with emphasis in business, finance or information technology.Knowledge/Experience: •Thorough knowledge in the field.Skills/Abilities: •Above average interpersonal skills. •Effective written and verbal communication skills. •Intermediate computer skills (Mainframe, Microsoft Office, Lotus Notes). •Analytical/problem solving and planning skills and the ability to organize, multi-task and prioritize work based on current business needs.<a href="https://sjobs.brassring.com/TGWebHost/jobdetails.aspx?partnerid=25232&siteid=5330&jobId=1017259&Codes=W-LINKEDIN" target="_blank"><img alt="Apply Now" border="0" height="43" src="/apply.png" width="114"></A>

Graduate Customer Service Representative at MasterCard

MasterCard (NYSE: MA), www.mastercard.com is a technology company in the global payments industry. We operate the world’s fastest payments ...

Sunday, May 18, 2014

Tranzit Nigeria recruiting Customer Service Representative

<a name="2631420012515120307"></A>Company: Tranzit Nigeria Position: Customer Service Representative (CSR) Tranzit is a free web/mobile enabled transportation and delivery service that enables you to locate interesting, or required places and events based on your location. Responsibilities: In this role you will work be working within a team of customer service reps. specifically assisting with bookings and enquiries in relation to the services of Tranzit. You are the first point of contact for customers (users) who would like to know the progress of their bookings, log complaints, request receipts, and make bookings or enquiries. You are going to assist customers with a wide range of queries and identifying the best course of action for dealing with a customers call. <a name="more"></A> Also provide excellent, personalised service to customers through excellent communication and product knowledge. Maintain all Key Performance Indicators (KPIs) of Tranzit. You must be able to collate and analyse data, organisation of accounts and interpret data. Communicate with and track drivers on jobs. Escalate and route customer issues to the relevant process operators/ IT personnel. Help customers with issues arising from use of the Tranzit web and mobile apps. Adhere to assigned shift slots ensuring availability throughout the shift period. Maintain communication with customers waiting for Taxis/ Ensure Taxi ride is successful. Log in lost and found items forwarded in the appropriate database. Ensure all lost and found items are properly stored for retrieval for enquiring customers Advise vehicle operators on traffic conditions, hazards or delays and recommends alternate routes. Perform any other duties that may be assigned by the Operations/Business Manager.Qualifications and Requirements: Must have OND in related course Must have 1-3 years of experience Good communication skillsJobs@tranzit.ng

Tranzit Nigeria recruiting Customer Service Representative

Company: Tranzit Nigeria Position: Customer Service Representative (CSR) Tranzit is a free web/mobile enabled transportation and delivery s...

Friday, May 16, 2014

Customer Service Representative at DealDey

<BODY readability="0">Reports to: Head of Customer ServiceFunction: Customer Service RepresentativeLocation: LagosPurpose Statement:Responsible for interacting with the company’s customers to provide them with information to address inquiries regarding products and services as well as deal with and help resolve any customer complaints.Key Accountabilities:·         Responding to enquiries, complaints, requests, feedbacks and suggestions by customers via telephone, email and all social media platforms·         Credit customers’ accounts after payments are made to our partnering banks and through the different payment platforms·         Upload deals using personal URL on Twitter and responding to enquiries, complaints, requests, feedbacks and suggestions via Twitter·         Sorting out and ensuring prompt delivery of items to customers daily·         Keep abreast of all sales and returns policies and special promotions run by the organization from time to time·         Maintain call center database by entering all customer information accurately·         Keep all call centre equipment operational by following established procedures; as well as reporting malfunctions·         Enhance the reputation of the organization by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments·         Maintain a close work relationship with the Operations and Logistics team to ensure customer orders are processed on time·         Conduct individual periodic market survey about the image of the organization·         Perform other duties that may be assigned by the Unit HeadKnowledge, Skills and Experience:·         Minimum of a University degree in any related discipline·         Minimum of 2 years working experience in a similar role·         Customer focus/people oriented·         Emotional intelligence·         Data entry skills·         Good telephone skills·         Excellent communication skills (written & oral)·         Good networking skills·         Good problem solving skills·         Ability to multitask and prioritize own work load·         Proficiency in the use of technology and Microsoft Office productivity toolsThe following skills are essential:·         Analytical ability·         Creative imagination and problem solving·         Must be Computer LiterateMethod of Application:Interested candidates whose experience and competencies match the job profile should send their CV as an email attachment with the subject “Customer Service Rep - DD/CS/CSR/0514” to jobs@dealdey.comPlease note that only shortlisted candidates would be contacted.Validity: 30th May, 2014

Customer Service Representative at DealDey

Reports to: Head of Customer Service Function: Customer Service Representative Location: Lagos Purpose Statement: Responsible for interacti...

Thursday, May 15, 2014

CUSTOMER SERVICE MANAGER Vacancy

<BODY readability="0">BlackBerry is a global mobile communications leader who revolutionized the industry with its introduction in 1999. Today, BlackBerry’s products and services, from messaging to enterprise mobility, are relied on by millions of individuals every day to securely and efficiently connect them to the content and people that matter most.At BlackBerry our instinct for innovation is relentless, so as we continue to push the boundaries of mobile experiences, we continue to drive the talent, passion and creativity of our employees.JOB TITLE: CUSTOMER SERVICE MANAGER Primary Objective: The Customer Service Manager (CSM) is responsible for customer support and aftersales activities in support of our Carriers and Distribution partners. This includes: oversee the execution of and adherence to the reverse logistics policies and procedures agreed upon in a commercial sales agreement with regard to warranty obligation as well as agreed upon goods and services associated with non and out of warranty repair/<a href="http://www.currentjobsnigeria.com/">service</A>.In addition, will act as the interface and principal contact for a group of carriers/partners and become an advocate for their business needs and support issues in a professional and efficient manner. Responsible for support readiness and post launch support improvements, as well as account and escalation management.In support of this objective the CSM is required in interact and collaborate in a highly efficient manner with other verticals within BlackBerry, as well as the chosen external partners of BlackBerry, in pursuit of creative solutions which allow the business to increase the value of our partnerships with BlackBerry buyers while limiting the expense and risk of performing / providing those highly valued goods and services. Key Accountabilities:  The CSM must have the experience and business acumen to understand and direct all elements of a commercial agreement between BlackBerry and a BlackBerry buyer.  While their specific area of focus is reverse logistics it is critical that the CSM be able to represent and consider, when required, the adjacent responsibilities to which BlackBerry has obligated under a commercial sales and marketing agreementThe  CSM must be able retain and call upon their intimate knowledge of all elements of a commercial agreement related to warranty support and call support, non and out of warranty service, reverse logistics, customer care and all elements of the commercial agreement that may contribute or detract from BlackBerry’s ability to perform its warranty support obligation in an efficient and cost effective mannerThe CSM must have a basic working knowledge of general accounting practices and business finance with the intent of ensuring that the financial health of their customer portfolio is meeting company expectations.  This skill is also critical in the dissection of claims and problem resolution to ensure that solutions presented/selected are in the most cost beneficial position allowable under the specific environment conditionsThe CSM must have a constant focus on the management of costs with the partners he/she supports with the view of reducing costs via the support model wherever possible while still maintaining customer satisfaction levels. This means making sure the carriers have the appropriate tools to support out products, pushing the support closer to the customer with a focus on returns prevention. The CSM must have the capability of translating a written legal agreement into actionable tasks with the ability to emphasize the elements favorable to BlackBerry while minimizing the impact of those elements that may be counter to our preferred method of operating.  The CSM must be able to develop, monitor, track, and measure these action areas based upon intrinsic value, perceived value, and financial value both inward and external to the BlackBerry organization.The CSM must have excellent interpersonal skills and possess the ability to initiate and develop relationships with individuals and organizations having significantly differing business goals, levels of experience, and personal motivation. These relationships must lead to collaboration, both internally and externally, to solve a myriad of business challenges while maintaining existing operations and achieve successful rating from the carriers in the best interest of and to the greatest overall benefit to BlackBerryThe CSM must be highly proficient in data analytics with the ability to aggregate raw data for analysis and, with a high degree of skill, extract from that data information to support a business proposals, refute a business claim, or identify the cause of a finite or broad business result.  The CSM must be able to craft this information into a highly professional presentation format and deliver the information and the supporting message to all levels of the BlackBerry and Customer organizations, from C-Level to individual contributorSpecific Duties / Responsibilities in PSAM areas :Engage Education Services to implement web-based or in-class training programs to help Carriers understand and support the BlackBerry solution more effectivelyBased on Carrier feedback and incident analysis, Partner SAMs will facilitate knowledge transfers for new and updated informationHelp reduce support costs and increase customer satisfaction by working with Carrier to understand and eliminate call driversTrack, monitor, and report the results of incidents escalated to RIM, as well as help with the reporting needs of Carrier organizationWork with problem management and other internal groups to ensure acceptable resolutions are in place in a timely mannerSeamless collaboration with BPTS Service Delivery Teams (SDTs)Key Performance Indicators: Partner and end customer satisfaction; conformance to agreed metrics for CSO operational processes; achievement of targets for assigned projects.Collaborate with Carrier organization and RIM teams to prepare for new product and service launchesReview previous Carrier launches to identify areas of improvement and factors for success in order to improve future launchesWork as Carriers’ single point of contact for Partner post launch support issuesEscalate post launch support issues that need further investigation or prioritization with the BlackBerry Technical Support teamQUALIFICATIONSDegree level or equivalentITIL certification is an added advantageEXPERIENCEAt least 5 years and more Customer-facing service management experience is essentialGood understanding of business organization and sales/service operations.Mobility solutions particularly Device Management, Application Management, and Mobile Security SolutionsKnowledge of Cloud computing technology with experience in Data Hosting and Managed SolutionsData services drivers for CarriersHaving worked with or engaged with support of VAR’s / System IntegratorsOverview of Social networking solutions, both on the Consumer and Enterprise sideAptitude / Skill requiredThe employee should possess:Clear written/oral communication skillsKnowledge on Carrier / Telco Voice solutionsKnowledge on MVAS and Data services solutions offered by Telcos/ CarriersExposure to some Social Media applications like Jabber, Lync, Facebook, BBM, Microsoft OCS, Lotus ConnectionsStrong problem solving skillsKnowledge on Cloud Computing TechnologyKnowledge on Managed Services / Hosted data servicesKnowledge on Data and Voice Security solutionsThe employee must beAble to work effectively at a senior management level with technical and commercial counterparts in assigned business partners.How to Apply <a href="http://www.linkedin.com/jobs2/view/13893422?trk=vsrp_jobs_res_name&trkInfo=VSRPsearchId%3A1824904641399916200244%2CVSRPtargetId%3A13893422%2CVSRPcmpt%3Aprimary" rel="nofollow" target="_blank">Click Here</A>

CUSTOMER SERVICE MANAGER Vacancy

BlackBerry is a global mobile communications leader who revolutionized the industry with its introduction in 1999. Today, BlackBerry’s prod...

Thursday, May 15, 2014

Customer Project Manager at GE Healthcare

<BODY readability="0">- Mechanical/Electrical/Biomedical/Electro-Mechanical/Civil Engineering university degree with an MBA as an added advantage.- Minimum of 5 years’ experience in large-scale project management, construction or installations with int’l exposure, including site management- Knowledge of the Healthcare High Tech Industry- Strong Project Management experience, Architects or EPC experience is highly desirous.- Experience in managing large/complex construction projects- Experience in multi-faceted projects involving managing multiple contractors, cutting edge technological or heavy equipment partners .(for example Power projects)- Relationship Manager experience in managing contractual relationships.- Experience in, pre-sale activities, project costing, pricing, risk assessment, costing assessment, quantity surveyor, and project feasibility.- Understands the complexities of contractual agreements, and long term feasibility of projects.- Must be able to evaluate/validate contractor technical expertise.- Must have a solid understanding of the complexities of the Nigerian market.- Face of GE to contractors, must be able to take ownership and lead execution of GE contracts- Strong leader, with technical and commercial competencies.- Experience in engineering site management, contracting, relationship management and commercial transactions.- Strong leadership & communication, proven ability to lead & drive resources, energize, develop, and build rapport at all levels within an organization in collaborative spirit- Proactive, self-directed, creative, clear thinking, able to implement plan via a well thought out process- Customer oriented and committed to quality- Strong computer skills- Open to travel extensively- Fluent in English (mandatory)And in relevant local language

Customer Project Manager at GE Healthcare

- Mechanical/Electrical/Biomedical/Electro-Mechanical/Civil Engineering university degree with an MBA as an added advantage. - Minimum of 5...

Monday, May 05, 2014

First City Monument Bank (FCMB) Recruiting Customer Service executive

You are here: <a href="http://www.jobstoday.com.ng/">Home</A> » <a href="http://www.jobstoday.com.ng/category/banking-jobs-in-nigeria/">Banking Jobs in Nigeria</A> » First City Monument Bank (FCMB) Recruiting Customer Service executiveFirst City Monument Bank (FCMB) is currently recruiting, to find out more details about FCMB, Please visit FCMB’s official website at <a href="http://www.firstcitygroup.com/" onclick="javascript:_gaq.push(['_trackPageview', '/out/www.firstcitygroup.com']);" rel="nofollow" target="_blank">http://www.firstcitygroup.com/</A>Job Position/Title: Customer Service executiveThe job location is in LagosCandidate RequirementMust have an OND or Bachelor’s degreeMust be fluent and articulate in English LanguageMust be fluent in any of the three Major Nigerian LanguagesMust be confident Method of applicationInterested and Qualified candidates should send their application and CV’s to: hrcustomerservice@firstcitygroup.comClosing Date: 28th May, 2013 You can follow any responses to this entry through the <a href="http://www.jobstoday.com.ng/banking-jobs-in-nigeria/first-city-monument-bank-fcmb-recruiting-customer-service-executive/feed/">RSS 2.0</A> feed. You can <a href="about:blank#respond">leave a response</A>, or <a href="http://www.jobstoday.com.ng/banking-jobs-in-nigeria/first-city-monument-bank-fcmb-recruiting-customer-service-executive/trackback/" rel="trackback">trackback</A> from your own site.

First City Monument Bank (FCMB) Recruiting Customer Service executive

You are here: Home » Banking Jobs in Nigeria » First City Monument Bank (FCMB) Recruiting Customer Service executive First City Monument ...

Tuesday, May 14, 2013

Nigeria Today Jobs at Chips Bits and Bytes Customer Service/Front desk officer

Chips Bits & Bytes Limited is a company registered in Nigeria, with the sole aim of providing first class services in the following areas: Systems Integration, Engineering,  Inverter Power Solution, Networking, sales and Software Development.<a href="http://www.careersnigeria.net/wp-content/uploads/2013/04/chips_bits_limited.jpg"></A> The company has the below vacant <a href="http://www.jobstoday.com.ng/" title="job">job</A> position Job Position: Customer Service / Front Desk Officer Location: Lagos, <a href="http://www.jobstoday.com.ng/" title="Nigeria">Nigeria</A> DutiesProvide information to callersGreet persons entering organizationDirect persons to correct destinationDeal with queries from the public and customersEnsures knowledge of staff movements in and out of organizationGeneral administrative and clerical supportPrepare letters and documentsReceive and sort mail and deliveriesSchedule appointmentsMaintain appointment diary either manually or electronicallyOrganize meetingsTidy and maintain the reception areaShould be very much familiar with MS Office and Internet.Deal directly with customers either by telephone, electronically or face to faceRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiriesProvide pricing and delivery informationPerform customer verificationSet up new customer accountsProcess orders, forms, applications and requestsOrganize workflow to meet customer time framesDirect requests and unresolved issues to the designated resourceManage customers’ accountsKeep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenPrepare and distribute customer activity reportsMaintain customer databasesManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsProvide feedback on the efficiency of the customer service process. Qualifications and SkillsB.Sc or HND in relevant discipline3 – 4 years minimum experience in related field is requiredMust be a FEMALEKnowledge of customer service principles and practicesKnowledge of relevant computer applicationsknowledge of computers and relevant software applicationsAbility to type.Knowledge of administrative and clerical proceduresNumeric, oral and written language applicationsProduct knowledge. Abilities Interpersonal skillsCommunication skills – verbal and writtenListening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientationAdaptabilityInitiativeStress tolerance. Application Closing Date 22nd April, 2013 How to Apply Interested and qualified candidates should forward their applications and CV’s to: <a href="mailto:hr@cbblimited.com.ng" target="_blank">hr@cbblimited.com.ng</A>

Nigeria Today Jobs at Chips Bits and Bytes Customer Service/Front desk officer

Chips Bits & Bytes Limited is a company registered in Nigeria, with the sole aim of providing first class services in the following area...

Wednesday, April 17, 2013

Entry Level Customer Care Executive at Unilever Nigeria Plc

<img alt="jobs" class="attachment-post-thumbnail wp-post-image" height="250" src=" http://www.ijobplus.com/imagefolder//jobs.jpg" width="250"> Job Description Unilever Nigeria Plc<a href="http://www.hotnigerianjobs.com/company/unilever/"> </A>- Our brands are trusted everywhere and, by listening to the people who buy them, we’ve grown into one of the world’s most successful consumer goods companies.On any given day, two billion people use Unilever products to look good, feel good and get more out of life.With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways.Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. Copied from: www.hotnigerianjobs.comUnilever Nigeria Plc is recruiting to fill  the below position:Job Title: Entry Level Customer Care ExecutiveJob Number: 130005H9 Shift: Day Job Job: Customer DevelopmentLocations: Head Office at Oregun, Lagos, Nigeria.DescriptionTo proactively implement actions to delight customers; Customers, Wholesalers, and Retailers in a manner to build their loyalty to Unilever Business through unmatched services, intimate communication.Main AccountabilitiesManage customer care email account to attend to complaints that come from the tradeManage the complaints ,enquiries from customers and wholesalers that come through the toll free care linePrepare monthly report on TTS credit note applicationPrepare monthly report on damaged returns reversals credit note applicationKey SkillsInter personal skillsMicrosoft word and ExcelCommunication skillsRelevant Education / ExperienceEducational qualification of National Diploma (OND) in business administration or any other related fieldsCollaboration and relationships Copied from: www.hotnigerianjobs.comCustomer Facing Experience Application Closing Date 26th March, 2013Method of Application Interested and qualified candidates should: <a href="https://unilever.taleo.net/careersection/external/jobdetail.ftl?job=39648&lang=en" rel="nofollow" target="_blank">Click here to apply online</A>

Entry Level Customer Care Executive at Unilever Nigeria Plc

Job Description Unilever Nigeria Plc - Our brands are trusted everywhere and, by listening to the people who buy them, we’ve grown into ...

Saturday, March 30, 2013

Customer Service Executive

NOTE: This job listing has expired and may no longer be relevant!Our company is a retail brand manager, with franchise of notable world class brand names in the watch, jewerlies and accessories line.We require the services of a young, vibrant, result oriented individual to fill the position of a Female Customer Service Executive in one of our Victoria Island Office. The candidate must be an energetic proactive goal-getter with good taste for Fashion and  and will be responsible for managing, identifying and consummating new business opportunities for our company.Deal directly with customers either by telephone or face to faceHandles Sales and StockRespond promptly to customer inquiriesHandle and resolve customer complaints and After-salesObtain and evaluate all relevant information to handle inquiries and complaintsKeep records of customer interactions and transactionsManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsQualifications and Requirements:OND in any relevant field (Female)Knowledge of customer service principles and practicesNumeric, oral and written language applicationsProduct knowledgeInterpersonal skills, listening skills and communication skills – verbal and writtenProblem analysis and problem-solvingSuitable Candidates should kindly forward their resumes in MsWord Format to <a href="http://www.cloudflare.com/email-protection#93f1f1e7e1f6f0e1e6fae7e0d3f4fef2faffbdf0fcfe">[email protected] </A>, stating the postition as the subject.Job Categories: <a href="http://joblistnigeria.com/job-category/sales-jobs-in-nigeria">Sales Recruitment in Nigeria</A>. Job Types: <a href="http://joblistnigeria.com/job-type/full-time">Full-Time</A>. 14834 total views, 109 today

Customer Service Executive

NOTE: This job listing has expired and may no longer be relevant! Our company is a retail brand manager, with franchise of notable world c...

Friday, January 18, 2013

Standard Chartered Bank Recruits Customer Relationship Officer – Lagos

Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.We are recruiting for the position of: Job Title: Customer Relationship Officer Job ID: 367665 Job Function: Consumer BankingLocation: Lagos Job Description To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.Key Roles & ResponsibilitiesAchieve branch overall profitability targetActively grow the Priority & International Banking segment through New to Bank customer acquistionImplement and execute regular sales activities to generate business for the segmentIncrease customer satisfaction and service quality as per established standardsLead generation through organised sales presentations to groups and organisationsSolicit referals from other parts of the group as well as busines referals to other  business unitsMaintain excellent customer experience and grow customer loyaltyPortfolio growthGrow product holdings per customerGrow the number of customers signed on to alternate channelsResolve customer complaints within the expected time frameNIL fraudDormant account reactivationImprove the branch and segment NPS scoresConsistently adhere to local and international regulatory standardsQualifications & SkillsStrong Banking and Financial Institutions sales experience.University graduate with strong academic credentialsSound knowledge of banking products and services, banking procedures, local laws and regulationsExcellent financial market knowledge and competitive awarenessStrong interpersonal and communications skillsTeam player who shows initiative and assertivenessSales drivenStrong customer service orientationApplication Closing Date 21st January, 2013 Method of Application Interested and qualified candidates should: <a href="https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?FolderPath=PORTAL_ROOT_OBJECT.HC_HRS_CE_GBL2&IsFolder=false&IgnoreParamTempl=FolderPath%2cIsFolder" target="_blank">Click here to apply online</A>Note: When the page opens, at the Location dropdown, select Nigeria – SCB and click Search, then click Customer Relationship Officer

Standard Chartered Bank Recruits Customer Relationship Officer – Lagos

Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also re...

Saturday, January 12, 2013

Customer Service Executive

NOTE: This job listing has expired and may no longer be relevant!Our company is a retail brand manager, with franchise of notable world class brand names in the watch, jewerlies and accessories line.We require the services of a young, vibrant, result oriented individual to fill the position of a Female Customer Service Executive in one of our Victoria Island Office. The candidate must be an energetic proactive goal-getter with good taste for Fashion and  and will be responsible for managing, identifying and consummating new business opportunities for our company.Deal directly with customers either by telephone or face to faceHandles Sales and StockRespond promptly to customer inquiriesHandle and resolve customer complaints and After-salesObtain and evaluate all relevant information to handle inquiries and complaintsKeep records of customer interactions and transactionsManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsQualifications and Requirements:OND in any relevant field (Female)Knowledge of customer service principles and practicesNumeric, oral and written language applicationsProduct knowledgeInterpersonal skills, listening skills and communication skills – verbal and writtenProblem analysis and problem-solvingSuitable Candidates should kindly forward their resumes in MsWord Format to <a href="http://www.cloudflare.com/email-protection#5e3c3c2a2c3b3d2c2b372a2d1e39333f3732703d3133">[email protected] </A>, stating the postition as the subject.Job Categories: <a href="http://joblistnigeria.com/job-category/sales-jobs-in-nigeria">Sales Recruitment in Nigeria</A>. Job Types: <a href="http://joblistnigeria.com/job-type/full-time">Full-Time</A>. 13038 total views, 54 today

Customer Service Executive

NOTE: This job listing has expired and may no longer be relevant! Our company is a retail brand manager, with franchise of notable world c...

Thursday, January 10, 2013

Administrative and Customer Care Job

Aristos Global Inc. is  a newly established company in Lagos specializes in manufacture and distribution of health products and Machines. As a result of expansion, we need the services of responsible young men and women to fill the following vacant positions:                                          Customer Care AssistantSales ExecutivePersonal Assistant to the ManagerSecretaryPersonnel Manager.Qualification: Minimun of 2.2 in any discipline.Experience: 6 monthsInterested candidates should send their application and cv to <a class="ef8e9d869580818e8188839b8baf88828e8683c18c8082" href="http://www.cloudflare.com/email-protection" id="__cf_email__">[email protected]</A> Job Categories: <a href="http://joblistnigeria.com/job-category/graduate-jobs-in-nigeria">Graduate Recruitment in Nigeria</A>. Job Types: <a href="http://joblistnigeria.com/job-type/full-time">Full-Time</A>. Job expires in 25 days.10998 total views, 469 today

Administrative and Customer Care Job

Aristos Global Inc. is a newly established company in Lagos specializes in manufacture and distribution of health products and Machines. A...

Thursday, December 13, 2012

Customer Service Executive – A Retail Brand Management Company

Our company is a retail brand manager, with franchise of notable world class brand names in the watch, jewerlies and accessories line.We require the services of a young, vibrant, result oriented individual to fill the position of a Female Customer Service Executive in one of our Victoria Island Office. The candidate must be an energetic proactive goal-getter with good taste for Fashion and  and will be responsible for managing, identifying and consummating new business opportunities for our company.Deal directly with customers either by telephone or face to faceHandles Sales and StockRespond promptly to customer inquiriesHandle and resolve customer complaints and After-salesObtain and evaluate all relevant information to handle inquiries and complaintsKeep records of customer interactions and transactionsManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsQualifications and Requirements:OND in any relevant field (Female)Knowledge of customer service principles and practicesNumeric, oral and written language applicationsProduct knowledgeInterpersonal skills, listening skills and communication skills – verbal and writtenProblem analysis and problem-solvingSuitable Candidates should kindly forward their resumes in MsWord Format to <a href="http://cloudflare.com/email-protection.html#0361617771666071766a777043646e626a6f2d606c6e">[email protected] </A>, stating the postition as the subject.Job Categories: <a href="http://joblistnigeria.com/job-category/sales-jobs-in-nigeria">Sales Recruitment in Nigeria</A>. Job Types: <a href="http://joblistnigeria.com/job-type/full-time">Full-Time</A>. Job expires in 22 days.196 total views, 196 today

Customer Service Executive – A Retail Brand Management Company

Our company is a retail brand manager, with franchise of notable world class brand names in the watch, jewerlies and accessories line.We re...

Friday, November 16, 2012

Customer Financial Services Manager at Haliburton

By <a href="http://www.jobstoday.com.ng/author/chukwu/" rel="author" title="Posts by chukwu">chukwu</A> on Sunday, November 11, 2012 Job Title: Customer Financial Services ManagerRequisition: 00225087With more than 60,000 employees in approximately 80 countries, Halliburton is one of the largest and most respected energy services companies in the industry. Since 1919, our customers have relied on our industry-leading technologies, scientific expertise and, most importantly, our knowledgeable and experienced <a name="more"></A>professionals to help them meet the world’s demand for energy. Whether you are a new graduate seeking your first job, or an experienced professional looking to make a career change, we have fantastic opportunities across our organization. Are you ready to GO?Requirements Typically requires an undergraduate degree in Business Administration or related field and 10+ years of experience in commercial credit and collections, including supervisory experience. Previous experience as Senior CFS Manager preferred. Should possess knowledge of risk mitigation techniques.Assist in establishing performance goals and measurements and provide coaching.Oversees the identification and management of high risk and difficult accounts; Manages special collections, litigation, bankruptcies and workout arrangements;Responsible for cost control, budget, training, and continuous process improvement within area of responsibility;Develop and maintain internal and external customer relationships, with emphasis on partnering with key leadership in geographic area of responsibility;Review and approve credit accommodations and terms at all levels of risk or difficulty in accordance with Business Practice 4-10958 (Management Approval Matrix);Under broad direction, manages personnel across a geographical area;Must be proficient in  credit and account receivables (A/R) activities and applicable statutory requirements within responsible geographic area;Determine when it is appropriate to pursue non-standard opportunities and ensure appropriate approvals are secured;Actively manage personnel through subordinates and their respective staff to achieve established goals and metrics;Application Deadline 27th November, 2012You can follow any responses to this entry through the <a href="http://www.jobstoday.com.ng/finance-jobs-in-nigeria/customer-financial-services-manager-haliburton/feed/">RSS 2.0</A> feed. You can <a href="about:blank#respond">leave a response</A>, or <a href="http://www.jobstoday.com.ng/finance-jobs-in-nigeria/customer-financial-services-manager-haliburton/trackback/" rel="trackback">trackback</A> from your own site.

Customer Financial Services Manager at Haliburton

By chukwu on Sunday, November 11, 2012 Job Title: Customer Financial Services Manager Requisition: 00225087 With more than 60,000 employe...

Friday, November 16, 2012

Data and Customer Management Officers

Knowledge Minimum of a 2.2 B.Sc degree in any relevant course.Knowledge of Computers and applications.Knowledge of sales and marketing theory and principles.Job ExperienceMust have a basic computer knowledgeMust be fluent in English and at least 1 Nigerian local language Must have strong work ethicsMust demonstrate good team spirit.Required CompetenciesAbility to communicate clearly verbally and in writing when interpreting and explaining information relating to business plans, strategy, product benefits, service provision etc. to branch staff and customers.Good presentation and negotiation skills.Ability to convey factual information clearly.Ability to question, probe and clarify information in a diplomatic manner.People management skills, including teambuilding, motivation, team goal planning and the ability to use team expertise to full advantage.Socially confident, quick to establish rapport, able to maintain good relations even when communicating disagreeable information to customers.Ability to reinforce standards and objectives.Ability to adapt readily to changes in systems and procedures, and encourage others to do the same.Logical thinker – has a clear, focused and methodical approach to work.Results-orientated, strongly motivated to achieve, adheres to deadlines.Customer service-orientated.Team player – approachable, receptive to ideas/feedback from subordinates, superiors and customersAssertive – able to handle conflict, stand by principles and put forward ideas despite opposition.Tough-minded, rarely upset by criticism, able to retain optimism despite setbacks.Self-motivated and energetic.How To ApplySend your Name, Phone Number and Location to 08189058609 in an SMSThen forward your CV to <a class="1f7c7e6d7a7a6d6c5f6f6b68776c2e317c7072" href="http://cloudflare.com/email-protection.html" id="__cf_email__">[email protected]</A>

Data and Customer Management Officers

Knowledge Minimum of a 2.2 B.Sc degree in any relevant course.Knowledge of Computers and applications.Knowledge of sales and marketing the...

Friday, September 28, 2012

Data and Customer Management Officers

Knowledge Minimum of a 2.2 B.Sc degree in any relevant course.Knowledge of Computers and applications.Knowledge of sales and marketing theory and principles.Job ExperienceMust have a basic computer knowledgeMust be fluent in English and at least 1 Nigerian local language Must have strong work ethicsMust demonstrate good team spirit.Required CompetenciesAbility to communicate clearly verbally and in writing when interpreting and explaining information relating to business plans, strategy, product benefits, service provision etc. to branch staff and customers.Good presentation and negotiation skills.Ability to convey factual information clearly.Ability to question, probe and clarify information in a diplomatic manner.People management skills, including teambuilding, motivation, team goal planning and the ability to use team expertise to full advantage.Socially confident, quick to establish rapport, able to maintain good relations even when communicating disagreeable information to customers.Ability to reinforce standards and objectives.Ability to adapt readily to changes in systems and procedures, and encourage others to do the same.Logical thinker – has a clear, focused and methodical approach to work.Results-orientated, strongly motivated to achieve, adheres to deadlines.Customer service-orientated.Team player – approachable, receptive to ideas/feedback from subordinates, superiors and customersAssertive – able to handle conflict, stand by principles and put forward ideas despite opposition.Tough-minded, rarely upset by criticism, able to retain optimism despite setbacks.Self-motivated and energetic.How To ApplySend your Name, Phone Number and Location to 08189058609 in an SMSThen forward your CV to <a class="ccafadbea9a9bebf8cbcb8bba4bffde2afa3a1" href="http://cloudflare.com/email-protection.html" id="__cf_email__">[email protected]</A> <a href="http://joblistnigeria.com/jobs/data-and-customer-management-officers" rel="nofollow" target="_blank">View the original advert here</a>

Data and Customer Management Officers

Knowledge Minimum of a 2.2 B.Sc degree in any relevant course.Knowledge of Computers and applications.Knowledge of sales and marketing the...

Friday, September 28, 2012

Customer Service Operation MIS Supervisor at Unilever

<a href="C:\Program Files\CartyStudios Corporation\Auto Blogging Software - WebMagnates.org\data\Jobs in Nigeria, Nairaland\jobstoday\UnileverLogo-760476-150x150.jpg"><img alt="unilever" class="alignnone size-full wp-image-2121" height="150" src=" http://www.ijobplus.com/imagefolder//UnileverLogo-760476-150x150.jpg" title="UnileverLogo-760476-150x150" width="150"></A>Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.POSITION: CUSTOMER SERVICE OPERATIONS MIS SUPERVISOR REFERENCE: 00267530 JOB LEVEL: Experienced/Mid-career AREA OF INTEREST: Supply Chain LOCATION: Oregun COUNTRY: Nigeria SALARY(PER ANNUM): 500K – 1MQUALIFICATIONSGood written & spoken English. Ability to work without close supervision Analytical Thinking Willingness to work overtime including weekends. At least 3 years experience in data analysis and reporting Working Knowledge of Customer Order Management and Sales operations. Must be proficient in use of Microsoft office tools especially Ms excel JOB DESCRIPTIONCoordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information Further information on job Responsible for all MIS reporting activities in CSO. Will be responsible for the weekly/daily order generation and management of customers orders Minimum requirements Minimum qualification is OND in any related field Weekly/daily generation of Customer replenishment and orders. Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool. Effective root cause analysis of service losses using standard CCFOT loss tree Data Management of Key Distributors(KD) information ex Ultra. Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports.DUE DATE: 28 Aug 2012CLICK LINK TO APPLY <a href="http://www.unilevernigeria.com/careers/further/rjobdetails.aspx??job_id=2702#top" target="_blank">http://www.unilevernigeria.com/careers/further/rjobdetails.aspx??job_id=2702#top</A>You can follow any responses to this entry through the <a href="http://www.jobstoday.com.ng/customer-service-jobs-in-nigeria/customer-service-operation-mis-supervisor-unilever/feed/">RSS 2.0</A> feed. You can <a href="about:blank#respond">leave a response</A>, or <a href="http://www.jobstoday.com.ng/customer-service-jobs-in-nigeria/customer-service-operation-mis-supervisor-unilever/trackback/" rel="trackback">trackback</A> from your own site.

Customer Service Operation MIS Supervisor at Unilever

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor. POSITION: CUSTOMER SERVICE OPERA...

Tuesday, August 28, 2012

Customer Service Operation MIS Supervisor at Unilever

Customer Service Operation MIS Supervisor at Unilever

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor. POSITION: CUSTOMER SERVICE OPERA...

Thursday, August 23, 2012

Dukwe Inc Recruits Senior Customer Relationship Analyst

<BODY readability="2">Company Name: Dukwe INC LTD. RC: 858079 Dukwe Inc is an international development organization located in Washington DC and with affiliate offices in over 98 countries. Dukwe Inc is accredited by the US Better Business Bureau. Job Title: Client Relationship AnalystJob Description: Client Relationship Analyst is customer representatives, the duty of an analyst is to communicating with customers locally or internationally online, with phone or one on one answering questions from client, explaining the product of the company, closing deals with clients and recruiting more staff for other branches across Nigeria an Africa. NOTE: Applicants from outside south-south and south east should not apply only if you have plans to relocate.Office Placement: Applicants must reside in South East/Niger Delta states, other applicants outside this region who can work in the above region can apply. Only the best who made excellent result in the training test will be posted to the headquarter in Port Harcourt.Job Qualifications: Note: Applicant must have customer friendly approach, marketing skills, computer knowledge, integrity, hard work, faith and demonstrate passion for under-development of Nigeria and Africa. Graduates from any recognized institution in Nigeria should apply with little or no experience required.Successful applicants will be trained and natured with world class lecture on the job being applied. Interested applicant should send resume to goodness@dukwe.com and goodness.amadi@yahoo.com Once we complete the number of staff we want, application closes, so hurry!New Nation is the grand master plan to turn Nigeria into America in our lifetime. New Nation project is the first major undertaken of Dukwe and the 21 pillars For global development equity, a group of 23 companies headquartered in Washington DC, Capital of the United States. The group is now known as the “New Face of Capitalism” <a href="http://www.dukwe.com/">http://www.dukwe.com</A>

Dukwe Inc Recruits Senior Customer Relationship Analyst

Company Name: Dukwe INC LTD. RC: 858079 Dukwe Inc is an international development organization located in Washington DC and with affiliate ...

Friday, May 04, 2012

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Data and Customer Management Officers

Data and Customer Management Officers

Customer Service Operation MIS Supervisor at Unilever

Customer Service Operation MIS Supervisor at Unilever

Dukwe Inc Recruits Senior Customer Relationship Analyst

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