HealthPlus Limited (IT Helpdesk Engineer)

Company Description
HealthPlus Limited is Nigeria’s 1st Integrative Pharmacy, the fastest growing pharmacy chain in West Africa. Since 1999, we have been committed to our mission of helping people achieve optimum health & vitality. In 2010, a sister company was birthed – CasaBella International Limited. CasaBella, a one-stop store for beauty and grooming solutions is now a retail chain and a household name.

Job Title: IT Helpdesk Engineer

Job Description
Provide first line technical support to IT users across the company.
Support information technology, computer systems, telecoms and CCTV peripherals
Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)
Meet with managers to discuss system requirements, specifications, costs and timelines
Installing and configuring computer hardware operating system and applications
Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software
Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving both the hardware/software faults.
Manage monthly change activities
Replacing any faulty parts as required
Supporting the roll-out of new applications
Setting up new users’ email accounts and profiles and dealing with password issues
Provide orientation to new users of existing technology
Ensure smooth running, optimization and administration of the company’s networks, including LAN, WAN, mobile data & networks
Testing and evaluating new technology
Accessing and using the Shared drive/Server
Protecting Computers from viruses and security
Use of USB and external drives

Job Qualification
HND, BSc, BA

Job Experience 
1 Years

Job Location 
Lagos

Job Category
ICT, Computer

Method of Application
Qualified Candidates should forward CV and Application to humanresources@healthplus.com.ng using the job title as the subject of the mail

Closing Date
9 May 2016

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