Room Attendant at Lilygate Hotel

Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four star hotel with 74 rooms including 6 suites and a full range of facilities. We are recruiting to fill the position below:

Job Title: Room Attendant / Room Steward

Description

• Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor.


• Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.

Responsibilities

• Enters and prepares the room for cleaning.


• Makes bed.


• Dusts the room and furniture.


• Replenishes guestroom and bath supplies.


• Cleans the bathroom.


• Cleans the closet.


• Vacuums and racks the carpet.


• Checks and secures the rooms.


• Replenish amenities according to the operational standards.


• Deliver and retrieve items on loan to guests e.g. iron and ironing boards


• Ensure security of guest rooms and privacy of guests


• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required


• Cleans guest bathroom/bed room/floor corridor.


• Responsible for replenishment of guest complimentary water.


• Responsible for the cleanliness and maintance of his work area.


• Responsible for the Hotel property in the work area.


• Attends to guest calls, guest requests /guest complaints in the area assigned to him.


• Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.


• Responsible for following the standard operating procedures.


• Responsible for achieving and exceeding the guest satisfaction score.

Requirements

• Physical mobility and stamina required,


• Ability to follow instruction,


• Detail-oriented,


• Professional attitude is required,


• Ability to work independently.


• A secondary school diploma is preferred, Physical mobility and stamina required,


• Ability to follow instruction,


• Detail-oriented,


• Professional attitude is required,


• Ability to work independently.


• Previous hotel-related experience desired.

Location: Lagos

Closing Date
13th January, 2017.

How to Apply
Interested and qualified candidates should send their Application letters and CV’s to: kehinde.badmus@lilygatelagos.com