Receptionist needed at North West Advertising Group

North West Advertising Group is a marketing and communication Network Company, and we currently recruiting for the position below in our Lagos office:

Job Title: Receptionist

Descriptions

• Providing follow up action on clients feedback and managing requests for compensation, where appropriate


• Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action.


• Recording customers feedback details in the Customer Relations Management System for producing management reports


• Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery

Qualifications

• The ideal candidate will be a confident and diplomatic communicator, with a positive, customer-oriented mind set.


• A Diploma/Degree in English Language, Social Science or the Arts


• Possess a minimum of one year experience


• Ability to maintain and build internal, external contacts


• A proficient knowledge of IT and media activities


• The ability to manage and prioritize a varied workload effectively as well as the capacity to work under pressure

Remuneration

• #80,000 – #10,0000

Location: Lagos

Closing Date
30th January, 2017.

How to Apply
Interested and qualified candidates should forward their CV’s to: recruit@norwestadvgroup.com