Technical Helpdesk Agent - Interra Networks

<a href="http://www.hotnigerianjobs.com/hotjobs/3699/interra-networks-technical-helpdesk-agent.html" rel="bookmark" title="Permanent Link: Technical Helpdesk Agent - Interra Networks">Technical Helpdesk Agent - Interra Networks</a>Posted on Wed 05th Oct, 2011 - hotnigerianjobs.com --- <a href="http://www.hotnigerianjobs.com/hotjobs/3699/interra-networks-technical-helpdesk-agent.html">(1 comments)</a><br /><br /> <a href="http://www.hotnigerianjobs.com/ccompany/interra-networks-nigeria/"><strong>Interra Networks Limited</strong></a> is recruiting Technical Helpdesk Agents. <br /><strong><br />Job Title: Technical Helpdesk Agent <br /></strong><br /><strong>Location:</strong> Abuja, Nigeria., FCT<br />Job # 655821 <br /><br /><strong>Role Profile: </strong><br />Suitable candidate would be responsible for external and internal 1st level support services which include Desktop support, LAN, WAN and infrastructure with Emphasis in Electrical Electronics.<br /> <br /><strong>Core Function</strong><br /> Monitoring the local and wide area network. Installation, integration, maintenance and management of networked systems for the transmission of data. Identify and resolve server hard ware issues. Server support would be windows enterprise and other servers in the data centre. Carry out regular checks on the status of servers (soft and hard ware) Manage the data backup of servers. Efficiently analyzing and correcting hard ware and network issues. Start up all applications e.g.: Sugar, CRM, Sales force ETC. Install soft ware, tests systems, implement and maintain system integrity. Recommend and install fire walls and antivirus software Handle escalation support from support team as assigned Manage and support all Electrical installation within the company and deployed Electrical /ICT technology to clients.<strong>Skills:</strong><br /> Familiarity with VSAT, Radio and Fiber WAN links. Technical skill/experience. Ability to work with minimal supervision and possess good organizational skill Strong interpersonal skills are needed to work well with others Good analytical skill Ability to communicate with individuals at all levels in the company and with various business contact outside of the company in an articulate, professional manner Excellent critical thinking and problem solving skill Proactive and the ability to use initiative. Professionalism and task oriented. Copied from: www.hotnigerianjobs.com<strong>Education / Qualification</strong><br /> BSc  Engineering,  computer science , or any relevant related course Knowledgeable or have a technology background Power, cooling , electrical or mechanical engineer Good understanding of physical/storage environment and system performance Good understanding of physical electrical wirings CCNA, MCSE<strong>Application Dealine</strong><br />13th October, 2011<br /><br /><strong>Method of Application</strong><br />Interested and qualified cand<br /><a href="http://interra.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=655821" target="_blank"><strong>Click here to apply online</strong></a>

Technical Helpdesk Agent - Interra Networks

Technical Helpdesk Agent - Interra Networks Posted on Wed 05th Oct, 2011 - hotnigerianjobs.com --- (1 comments) Interra Networks Limited ...

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IT Helpdesk Senior officer at KPMG

<P><STRONG>Industry</STRONG> Consulting</P><P><STRONG>Specialization </STRONG>Hardware & Networking </P><P><STRONG>Minimum Qualification</STRONG> Degree</P><P><STRONG>Minimum Experience</STRONG> 4 Year(s)</P><P><STRONG>Application Deadline</STRONG> 2011-09-09</P><B>IT Helpdesk Senior officer </B><BR>monitor and maintain the computer systems and networks of KPMG. They are required to resolve hardware/software/technical technical problems, either remotely, over the phone or face-to-face.  <P><B>Job Responsibility</B><BR>• Provide 2nd level support for all KPMG business applications and network infrastructure<BR>• Managing the helpdesk database and monitoring logged calls to ensure resolution of issues within stipulated SLA;<BR>• Provide on-the-job training to team members;<BR>• Develop technical user documentation;<BR>• Create report templates as required by the business;<BR>• External vendor/third party supplier management. </P><P><B>Job Requirement</B><BR>• University Degree in Computer Science, Information Technology or related discipline. <BR>• Relevant Microsoft or equivalent professional qualification. desirable<BR>• At least at least 4 years relevant IT experience in a fast paced environment.<BR>• Broad knowledge of current IT development and integration technologies and      best practice.<BR>• Good interpersonal and communication skills.<BR>• Server administration and networking experience skills desirable<BR></P>

IT Helpdesk Senior officer at KPMG

Industry Consulting Specialization Hardware & Networking Minimum Qualification Degree Minimum Experience 4 Year(s) Application Deadl...

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IT Helpdesk officer at KPMG

<P><STRONG>Industry</STRONG> Consulting</P><P><STRONG>Specialization </STRONG>Hardware & Networking </P><P><STRONG>Minimum Qualification</STRONG> Degree</P><P><STRONG>Minimum Experience</STRONG> 2 Year(s)</P><P><STRONG>Application Deadline</STRONG> 2011-09-09</P><B>IT Helpdesk officer</B> monitor and maintain the computer systems and networks of KPMG. They are required to install and configure computer systems, diagnose hardware/software faults and solve technical problems, either remotely, over the phone or face-to-face.  <B>Job Responsibility</B><BR>• Provide 1st level support for all KPMG business applications and network infrastructure<BR>• Monitoring and maintaining computer systems and networks; <BR>• Logging all calls reported to helpdesk and monitoring to ensure swift resolution of issues. <BR>• Ensuring SLA’s with internal customers are met. <BR>• Prioritizing and managing support issues and following up till issues are resolved.  <P><B>Job Requirement</B><BR>• University Degree in Computer Science, Information Technology or related discipline. <BR>• Relevant Microsoft or equivalent professional qualification. desirable<BR>• At least at least 2 years relevant IT experience.<BR>• Broad knowledge of current IT development and integration technologies and best practice.<BR>• Application development skills desirable.<BR>• Good interpersonal and communication skills.<BR></P>Please include the subject<B> <B>ITHD_OFF</B></B><BR>

IT Helpdesk officer at KPMG

Industry Consulting Specialization Hardware & Networking Minimum Qualification Degree Minimum Experience 2 Year(s) Application Deadl...

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