Standared Chartered Bank Recruits Client Relationship Officer

<P><STRONG>Standard Chartered Bank Nigeria</STRONG> - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.</P><P>We are recruiting for the position of:</P><P><STRONG>Job Title: Client Relationship Officer</STRONG></P><P><STRONG>Job ID: </STRONG>360758<BR><STRONG>Job Function: </STRONG>Consumer Banking<BR><STRONG><BR>Job Description</STRONG><BR>To acquire, deepen and grow Priority Banking customer relationships through effective relationship management . Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.</P><P><STRONG>Key Roles & Responsibilities</STRONG></P>Achieve branch overall profitability targetActively grow the Priority & International Banking segment through New to Bank customer acquistionImplement and execute regular sales activities to generate business for the segmentIncrease customer satisfaction and service quality as per established standardsLead generation through organised sales presentations to groups and organisationsSolicit referals from other parts of the group as well as busines referals to other  business unitsMaintain excellent customer experience and grow customer loyaltyPortfolio growthGrow product holdings per customerGrow the number of customers signed on to alternate channelsResolve customer complaints within the expected time frameNIL fraudDormant account reactivationImprove the branch and segment NPS scoresConsistently adhere to local and international regulatory standards<P><STRONG>Qualifications & Skills</STRONG></P>Strong Banking and Financial Institutions sales experience.University graduate with strong academic credentialsSound knowledge of banking products and services, banking procedures, local laws and regulationsExcellent financial market knowledge and competitive awarenessStrong interpersonal and communications skillsTeam player who shows initiative and assertivenessSales drivenStrong customer service orientation<P>In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.</P><P><STRONG>Diversity & Inclusion</STRONG><BR>Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.</P><P><STRONG>Application Closing Date</STRONG><BR>7th December, 2012</P><P><STRONG>How To Apply</STRONG><BR>Interested and qualified candidates should:<BR><a href="https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRS.HRS_APP_SCHJOB.GBL" target="_blank"><STRONG>Click here to apply online</STRONG></A></P><P>Posted under <a href="http://www.jobstoday.com.ng/" title="Jobs in Nigeria">Jobs in Nigeria</A></P><br /><p><a href="http://www.jobstoday.com.ng/banking-jobs-in-nigeria/standared-chartered-bank-recruits-client-relationship-officer/" rel="nofollow" target="_blank">View the original advert here</a></p>

Standared Chartered Bank Recruits Client Relationship Officer

Standard Chartered Bank Nigeria  - We attract talented individuals. Not only can they give you the benefit of their experience, they also r...

Read more »