Tranzit Nigeria recruiting Customer Service Representative

<a name="2631420012515120307"></A>Company: Tranzit Nigeria<BR>Position: Customer Service Representative (CSR)<BR>Tranzit is a free web/mobile enabled transportation and delivery service that enables you to locate interesting, or required places and events based on your location. <P>Responsibilities:<BR>In this role you will work be working within a team of customer service reps. specifically assisting with bookings and enquiries in relation to the services of Tranzit.<BR>You are the first point of contact for customers (users) who would like to know the progress of their bookings, log complaints, request receipts, and make bookings or enquiries.<BR>You are going to assist customers with a wide range of queries and identifying the best course of action for dealing with a customers call.<BR><a name="more"></A><BR>Also provide excellent, personalised service to customers through excellent communication and product knowledge.<BR>Maintain all Key Performance Indicators (KPIs) of Tranzit.<BR>You must be able to collate and analyse data, organisation of accounts and interpret data.<BR>Communicate with and track drivers on jobs.<BR>Escalate and route customer issues to the relevant process operators/ IT personnel.<BR>Help customers with issues arising from use of the Tranzit web and mobile apps.<BR>Adhere to assigned shift slots ensuring availability throughout the shift period.<BR>Maintain communication with customers waiting for Taxis/ Ensure Taxi ride is successful.<BR>Log in lost and found items forwarded in the appropriate database.<BR>Ensure all lost and found items are properly stored for retrieval for enquiring customers<BR>Advise vehicle operators on traffic conditions, hazards or delays and recommends alternate routes.<BR>Perform any other duties that may be assigned by the Operations/Business Manager.</P><P>Qualifications and Requirements:<BR>Must have OND in related course<BR>Must have 1-3 years of experience<BR>Good communication skills</P><P>Jobs@tranzit.ng</P>

Tranzit Nigeria recruiting Customer Service Representative

Company: Tranzit Nigeria Position: Customer Service Representative (CSR) Tranzit is a free web/mobile enabled transportation and delivery s...

Read more »

Tranzit Nigeria recruiting Professional Drivers

<a name="1534077964083153659"></A><BR>Company: Tranzit Nigeria<BR>Position: DRIVER<BR>REQUIREMENTS:<BR>-          Minimum literacy level e.g driver is able to speak, read and write and has basic numeracy skills.<BR>-   Very Good Knowledge of Lagos roads.<BR>-   Reside in the Lekki/Island Axis.<BR>-          Knowledge of the highway regulations e.g driver can demonstrate a good driving record for a previous five years.<BR><a name="more"></A><BR>-          Demonstrate good driving records e.g the driver has at least 5/7 years experience driving vehicles for which he is licensed to drive.<BR>-          The driver holds a valid driving license for type of vehicle to be driven and is authorized to drive. Specialist driver agency to produce list of applicants e.g. Driver has experience in makes and models of vehicles. <P>Remuneration>  Attractive</P><P>Interested candidate should send their hand written application, CV and copies of credentials including drivers license and a passport photograph to the address below or via email on or before the 14th May 2014.</P><P>jobs@tranzit.ng<BR></P>

Tranzit Nigeria recruiting Professional Drivers

Company: Tranzit Nigeria Position: DRIVER REQUIREMENTS: -          Minimum literacy level e.g driver is able to speak, read and write and h...

Read more »

Tranzit Nigeria recruiting Fleet Supervisor

Tranzit Nigeria recruiting Fleet Supervisor

Read more »