Standard Chartered Bank Nigeria attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentive our employees to live our values every day.
Job Title: Account Opening & CDD Specialists
Job Field
Banking
Job Purpose
Perform client on boarding processes primarily related to account opening AO and CDD
Be the librarian & soft copy custodian for AO and CDD related documents
Identify and escalate blockages in the on-boarding process
Key Responsibilities
Client On boarding
Follow-up and collect documents from client depending on client sensitivities ensuring the “Once to Client” rule is adhered to as much as is practical
Review documentation received from Client, RM, CCM to:
Ensure documentation “correctness” i.e. that the document is “true” accurate and conforming to relevant standards
Ensure documentation “completeness” i.e. that all documents required for AO or CDD, GIC have been obtained and all required fields in AO form are filled in
Scan, upload and correctly tag the documents per global documentation standards
Initiate and track CASA Account opening with identified account opening partners
Ensure handover of physical documentation for archival as per local requirements
Inform product partners on completion of CDD to commence downstream implementation of facilities & accounts, track progress completion and report status to interested parties.
Support GIC network account opening related process as appropriate
Track TAT on E2E client on boarding process, identify blockages, hotspots and timely escalations
CDD, GIC Review
Identify missing, additional documents required for CDD, GIC reviews
Follow-up and collect documents from client depending on client sensitivities
Review documentation received from Client, RM, CCM to:
Ensure documentation “correctness” i.e. that the document is, true, accurate and conforming to relevant standards
Ensure documentation “completeness” i.e. that all documents required for CDD obtained
Scan, upload and correctly tag the documents per global documentation standards
Key Measures
To be read with individual Job Objectives
Fast TAT on account opening and CDDs
Improved retrieval of AO and CDD documents
Improved client experience through reduction in rework rates for GICs, CDDs
Qualifications & Skills
In compliance with the National Youth Service Corps Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
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