Nokia Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly. With headquarters in Espoo, Finland, we operate in over 150 countries around the globe.
Job Title: RAN Performance Engineer
Location
Abuja
Job Field
Engineering, Technical, ICT
Job Description
Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level to service the customer. Prioritizes work based on customer impact, and brings expertise to customer site on need basis.
Main Responsibility Area
Identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in own technology area in customer projects. May support areas by participating in emergency and 24/7 duty. Is active in networking and knowledge sharing. Develops processes, tools and working methods.
Position Description
Measure and report the quality of the monitored network
Able to do requirement analysis and use tools to prepare customized network reports
Master all periodic performance management tools Nokia Networks and 3rd party
Distribute the reports on network performance to the different competence streams and to the customer as per requirement
Actively participate in trouble solving
Actively co-operate with Network Planning, optimization in quality issues
Support technical experts in network performance issues.
Support pre-post Optimization
Generate regular performance reports
Develop customized reports
Monitor and report traffic and capacity requirement trends
Receives and processes requests for Performance data for the customer teams.
Analysis monthly trouble ticket database to develop and investigate negative trends occurring in the network.
Analyze the Monthly Customer Fault reporting database to identify network problems that contribute to the Customer faults.
Deliverables
Problems solved or escalated to the correct group, team.
NE’s downtimes decreased, meeting SLAs
NE quality in the network improved
Fault Rectification according to SLAs
Position Requirements
In-depth knowledge of major Nokia Networks radio, core network PM stats , counters and reports
Good command on Nokia Networks Report builder, traffica, SQM, reporting suite
At least two years hands on experience in a similar position
Self motivated
Good team worker
Good communication skills
Integrity and credibility
Collaboration skills
Experience
In-depth knowledge of major Nokia Networks radio, core network PM stats , counters and reports
Good command on Nokia Networks Report builder, traffica, SQL, reporting suite
At least two years hands on experience in a similar position
Experience in operations & Maintenance of Cellular networks
Analytical and conceptual thinking, problem solving ability
Planning and organising experience
Experience in communicating with different groups, teams. Ability to adapt to work in a multicultural environment
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