Work across geographic & organizational boundaries in matrix environment to ensure maximum effectiveness and efficiency of GMS and related processes.
Act as the point of contact for expatriates working in SSA.
Serve as escalation point for regional suppliers, ETMs and businesses to insure service excellence.
Develop strong day-to-day relationship with ETMs to ensure “wing-to-wing” delivery.
Provide regional supplier management; measure vendors and develop/maintain service level agreements to ensure performance.
Liaise with business teams to support regional business initiatives as related to global mobility.
Own "Voice of Customer" for expatriates (and families) and business clients; be ambassador" for Global Mobility Services.
Lead process improvements and implement new GMS services.Bachelor's Degree or equivalent University Degree.
Process improvement & quality experience with demonstrated ability to apply tools and
process rigor.
Proven ability to drive and manage change initiatives in a complex, matrix environment.
Proven experience building positive relationships with colleagues and key stakeholders.
Availability to travel within and outside of Sub Saharan Africa.
Strong and effective English communication skills both oral and written.
Strong business acumen.Honours or Master’s Degree; Advanced University Degree.
Six Sigma certification; Change Acceleration Process (CAP) experience.
Experience in expatriate management; Human Resources experience.
Supplier Management Experience; finance experience.
Job Segments: Business Process, Compliance, Corporate Finance, Finance, HR, Human Resources, Legal, Management, Six Sigma
0 comments Blogger 0 Facebook
Post a Comment