Client Service/Front Desk Executive at Human Edge Limited

<BODY readability="0"><P>JOB DESCRIPTION To further strengthen our operational capabilities and business practices, we are seeking a dynamic individual to fill the position of:</P><P><STRONG>Client Service/Front Desk Executive</STRONG><BR><STRONG>The Role</STRONG></P><P>The Client Service/Front Desk Executive at Human Edge is often the first point of contact with the company’s clientele. The Client Service/Front Desk Executive is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.</P><P><STRONG>Specific Responsibilities</STRONG></P><P>•    Maintain active records of visitors and first-hand client contacts</P><P>•    Answer all incoming calls, determine purpose of callers and forward<BR>business calls to appropriate personnel/department</P><P>•    Assist in preparing service proposals and collaborate with the<BR>company’s internal departments to help improve the quality of<BR>services rendered to clients.</P><P><STRONG>JOB REQUIREMENTS </STRONG></P><P><STRONG>•  </STRONG>  Degree-qualified in any discipline</P><P>•    Age: maximum of 25 years</P><P>•    Strong interpersonal and communication skills</P><P>•    Ability to manage time and projects efficiently and be detail<BR>oriented</P><P>•    Strong judgment and decision-making skills</P><P>•    Computer literate with good understanding of software spreadsheet<BR>programs such as Microsoft Excel.<BR>This position offers an excellent career opportunity to the right candidate. It will serve as an entry point for individuals seeking to build exciting careers in HR consulting and staffing services.</P><P>To apply, please send a comprehensive résumé to <STRONG>recruitment@heworld.com</STRONG> quoting the job reference as subject of e-mail.</P>

Client Service/Front Desk Executive at Human Edge Limited

JOB DESCRIPTION To further strengthen our operational capabilities and business practices, we are seeking a dynamic individual to fill the ...

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Nigeria Today Jobs at Chips Bits and Bytes Customer Service/Front desk officer

<P>Chips Bits & Bytes Limited is a company registered in Nigeria, with the sole aim of providing first class services in the following areas: Systems Integration, Engineering,  Inverter Power Solution, Networking, sales and Software Development.<a href="http://www.careersnigeria.net/wp-content/uploads/2013/04/chips_bits_limited.jpg"></A></P><br /><P>The company has the below vacant <a href="http://www.jobstoday.com.ng/" title="job">job</A> position<BR><STRONG readability="3">Job Position: Customer Service / Front Desk Officer</P><br /><P>Location:</STRONG> Lagos, <a href="http://www.jobstoday.com.ng/" title="Nigeria">Nigeria</A></P><br /><P><STRONG>Duties</STRONG></P>Provide information to callersGreet persons entering organizationDirect persons to correct destinationDeal with queries from the public and customersEnsures knowledge of staff movements in and out of organizationGeneral administrative and clerical supportPrepare letters and documentsReceive and sort mail and deliveriesSchedule appointmentsMaintain appointment diary either manually or electronicallyOrganize meetingsTidy and maintain the reception areaShould be very much familiar with MS Office and Internet.Deal directly with customers either by telephone, electronically or face to faceRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiriesProvide pricing and delivery informationPerform customer verificationSet up new customer accountsProcess orders, forms, applications and requestsOrganize workflow to meet customer time framesDirect requests and unresolved issues to the designated resourceManage customers’ accountsKeep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenPrepare and distribute customer activity reportsMaintain customer databasesManage administrationCommunicate and coordinate with internal departmentsFollow up on customer interactionsProvide feedback on the efficiency of the customer service process.<br /><P><STRONG>Qualifications and Skills</STRONG></P>B.Sc or HND in relevant discipline3 – 4 years minimum experience in related field is requiredMust be a FEMALEKnowledge of customer service principles and practicesKnowledge of relevant computer applicationsknowledge of computers and relevant software applicationsAbility to type.Knowledge of administrative and clerical proceduresNumeric, oral and written language applicationsProduct knowledge.<br /><P><STRONG>Abilities<BR></STRONG></P>Interpersonal skillsCommunication skills – verbal and writtenListening skillsProblem analysis and problem-solvingAttention to detail and accuracyData collection and orderingCustomer service orientationAdaptabilityInitiativeStress tolerance.<br /><P><STRONG>Application Closing Date</STRONG><BR>22nd April, 2013</P><br /><P><STRONG>How to Apply</STRONG><BR>Interested and qualified candidates should forward their applications and CV’s to: <a href="mailto:hr@cbblimited.com.ng" target="_blank"><STRONG>hr@cbblimited.com.ng</STRONG></A></P>

Nigeria Today Jobs at Chips Bits and Bytes Customer Service/Front desk officer

Chips Bits & Bytes Limited is a company registered in Nigeria, with the sole aim of providing first class services in the following area...

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