Posted on Sat 06th Nov, 2010 - hotnigerianjobs.com --- (0 comments)
Job Title: Customer Service Representative
Job Number: 1256881
Function: Services - Distribution
Business: GE Energy - Oil & Gas
Career Level: Experienced
Location: Onne, Rivers State Nigeria
Description
The Customer Service Representative willl be responsible for defined work or projects with moderate complexity. Follows an individual work plan and meets day-to-day short-term objectives. Has the ability to resolve issues through immediate action or short-term planning
Essential Responsibilities
Serve as conduit for maintaining process integrity and voice for customer (VOC)/voice of the field (VOF) requirements
Coordinates order / projects schedules with Supply Chain and Manufacturing to ensure on time delivery and cost control
Ensure all personnel operate to GE's Compliance/Integrity/EHS standards
Drive continuous improvement through strong ITO/OTR feedback mechanisms, competitive benchmarking and rapid deployment of NPI and commercial innovations
Lead all commercial aspects on Subsea and Surface bid preparation for the Nigerian Market
Mobilize multi-functional (Application/OTR Engineering, Manufacturing, Sourcing, Finance, Contract and Legal) support teams to implement the transaction strategy
Proactively define & recommend solutions that strengthen deal terms and minimize financial & overall deal risk
Prepare and coordinate as required GE D&P commercial Risk Review activities (R1, R2 & RRC)
Manage relationship with Manufacturing and OTR teams across the Company
Monitor ongoing projects for existing / potential problems and work with appropriate team for resolution and future prevention
Support Nigerian leadership team in achieving region orders, sales and margin targets for the Subsea and Surface platforms
Qualifications/Requirements
* Bachelors degree in Engineering, Business or other discipline
* Minimum 5 years of proven successful commercial experience with PEMEX
* Deep understanding of PEMEX proposal requirements (unitary pricing, etc) and related laws
* Available and willing to travel in line with job requirements
Desired Characteristics
MBA or equivalent experience preferred
Black belt certified (GE Employees only)
Ability to drive change in a challenging business environment
Ability to work across organisational boundaries and on a culturally diverse team
Strong written & oral communication, interpersonal, influencing, negotiating, analytical skills is preferred
Strong financial, commercial, contractual awareness, subsea and surface products acumen.
Application Deadline
Not Stated
How To Apply
Click here to apply online
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