Etisalat Nigeria Recruits in 2011 (3 Positions)

Emerging Markets Telecommunication Services (trading as Etisalat Nigeria) desires to urgently fill the following vacant positions in the Technical Division. Applications from interested and suitably qualified candidates are welcome:

POSITION: Senior Engineer, DC Power

Reports to: Manager, Mechanical & Electrical

WORK BASE AREA: Abuja & Lagos

Job Roles & Responsibilities

Supervision and maintenance of power & cooling equipment at Data Centre, IT rooms and all other equipment: (AC/DC system and HVAC)
Planning/Implementation and execution of all preventive and corrective maintenance activities
Management of power & cooling consumption / capacity utilization
Coordinate new installations in the data centre according to power budget /design specification.
Data Centre Power /Floor space utilization and allocation control
Updating of technical documentation, drawings and operational logs relating to equipment and maintenance activities
Management of BMS in the Data centre.
Monitoring diesel levels/ consumption and ensuring refills as and when necessary.
Monitoring of utility power utilization and availability.
Ensuring housekeeping of the Data centre
Maintain accurate records of all M & E equipment in the in the Data Centre.
Conduct monthly meetings with maintenance contractors and generate reports.
Produce weekly and monthly activities reports.

Job Requirements:
· First degree or equivalent in Electrical Engineering/Mechanical Engineering or relevant discipline
· Minimum 3 years experience in Telecomm Power and Cooling system / Generator and HVAC air- condition Operation and Maintenance.

· Very good understanding of telecoms DC/AC power systems.

· Operation & Maintenance experience.

POSITION: Front Line Monitoring Shift Leader (Senior Engineer, NOC Operations)

Reports to: Head, NOC Operations

WORK BASE AREA: Abuja

Roles & Responsibilities
· Fault Management reporting in the network
· Ensure escalation management and technical support
· Ensure escalations are being done in a timely manner and respective members are informed.
· Ensures 24×7 Monitoring and reporting is available for all technologies as needed
· Liaises with the Customer Care Team as regards Network outages
· Liaises with other service providers regarding network outages (Lease lines and interconnect issues)
· Follow up with all the concern team members / Vendors for tracking and resolution of faults
· Provide reports for service outages and recommends follow up actions
· Reviews TT reports against SLA and recommends follow up actions
· Provide Major service outage investigations and follow up for resolution.
· Co ordination and control of all the Trouble Tickets raised in the network.
§ Follow up for closure of trouble tickets within agreed MTTR.
· Prepare reports on Network Outages and follow up for RCA
Work in 24X7 Shift Basis

Job Requirements:
· First degree or equivalent in Electrical Engineering, Electronic/Telecommunication Engineering or relevant discipline
Minimum of 3 years experience in Telecom NOC and NMC operations
Post graduate education an advantage

POSITION: Fault Management Analyst (Engineer, NOC Operations)

Reports to: Front Line Monitoring Shift Leader(Senior Engineer, NOC Operations)

WORK BASE AREA: Abuja

Job Roles & Responsibilities

· Escalation and management of network faults.
· Supporting and following up on the execution of Work Orders and Change Requests.
· Providing technical support to the field teams.
· 24×7 Monitoring, supervision and reporting.
· Liaises with Customer Care Team as regards Network Outages
· Liaises with other service providers regarding outages on leased and interconnect lines.
· Assists in providing reports for service outages and recommended follow up actions.
· Review TT reports against SLA and recommend follow up actions.
· Support in providing Major service outage investigations and follow up
· Assist in the co ordination and control of all the Trouble Tickets raised in the network.
· work in 24X7 Shift Basis

Job Requirements:
· First degree or equivalent in Electrical Engineering, Electronic/Telecommunication Engineering or relevant discipline
Minimum of 2 years experience in Telecom NOC and NMC operations
Post graduate education an advantage

Qualified/interested candidates should forward updated / detailed resume to techrecruitment@etisalat.com.ng
on or before Monday, April 4, 2011. (Subject of mail should be position applying for).

PLEASE DON’T APPLY IF YOU ARE NOT QUALIFIED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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In addition, interested candidates must:
· Have completed NYSC or possess exemption certificate.
· Be highly focused and success driven.
· Exceptional ability to think and plan proactively
· Possess good interpersonal/people skills.

Regards.

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