Phillips Consulting Nigeria - Our client, a leading first generation bank in Nigeria providing innovative and convenient banking services to its numerous customers is seeking to recruit highly qualified candidates to fill the following positions:
A.) Branch Operations
1.) Zonal Operations Team Lead
Ref Code: BRO/001
Location: Port Harcourt
Duties and Responsibilities
Ensure hitch free services and seamless service delivery in the branches Ensure operational improvement and cost control Follow up on branches’ requests e.g. malfunctioning tools and equipments that have not received attention or approvals to ensure conclusive resolution Visit branches regularly to observe and identify issues that require urgent attention and also ensure compliance to laid down processes and policies Enhance team performance in catchment branches to achieve quality customer service deliveryQualifications and Experience
A first degree and a post graduate degree from a reputable university Relevant professional qualification i.e. ACCA/ACA/ACIB will be an advantage Minimum of 5 years cognate banking experiencePerson Specifications
Sound knowledge of generally accepted accounting principles and group accounting policy Must possess a good knowledge of risk management (with special emphasis on operational risk management) Must have a customer service orientation and people management skills
2.) Head, Cash Management
Ref Code: BRO/002
Location: Lagos
Duties and Responsibilities
Define and set vault limit for branches Manage the outsourced bullion service and ensure performance of vendor to Service Level Agreement (SLA) Represent the bank at various functions on issues relating to cash management Review and authorize transactions within applicable limit Ensure up to date proof and reconciliation of all cash management GLs.Qualifications and Experience
A first degree and a post graduate degree from a reputable university Relevant professional qualification i.e. ACCA/ACA/ACIB would be an advantage. Minimum of 5 years cognate banking experiencePerson Specifications
Must have a broad understanding of cash management and banking operations Must have an understanding of generally accepted accounting principles Should have strong analytical and problem solving skills Must have good numeric skills
B.) Human Capital Management
3.) Head Performance and Reward
Ref Code: HCM/001
Duties and Responsibilities
Review of processing and payment of salary and allowances Conduct and participate in salary surveys and interpret salary data Analyze data from salary survey sources to determine competitiveness both internally and externally Coordinate the definition of performance targets and document key performance indicators (KPIs) for the appraisal period Form the basis for measuring and rewarding employee performance within the organization Review and administration of staff loan policy for the BankQualifications and Experience
A first degree from a reputable university A post graduate degree i.e. MBA/M.Sc/ ACA will be an advantage Minimum of 4 years post NYSC experiencePerson Specifications
Must have a customer service orientation and people management skills Must have a sound knowledge of HR principles and practices Must have the ability to handle superior level of confidentiality concerning employee information Must have a high proficiency level in MS Excel Should possess high numeric and analytical skills
4.) Head, Learning and Development
Ref Code: HCM/002
Duties and Responsibilities
Conduct surveys to identify training needs across the bank Analyse and compile individual training needs and plan appropriate training Develop and implement training plans for all levels based on required skills Maintain and regularly update a database of internal and external facilitators Prepare annual training programmes based on level and function Organise training for all staff based on individual needs assessment and career path.Qualifications and Experience
A first degree from a reputable university A post graduate degree i.e. M.Sc / MBA will be an added advantage A relevant professional qualification i.e. CIPM or CIPD will be an added advantage A minimum of 6 years post NYSC experience at Supervisory level and 1 year in core human resources.Person Specifications
Organisation Design & Development Customer Service Oral & Written Communication Problem Solving Interpersonal Negotiation & Strategy
5.) HR Generalist
Ref Code: HCM/003
Duties and Responsibilities
Manage the bank’s Human Resource Information Systems (HRIS) Organise recruitment and staffing logistics Carry out employee orientation and on-boarding activities Coordinate the implementation of services, policies, and programs through Human Resources staff Assist and advise managers about human resources issues.Qualifications and Experience
A first degree from a reputable university A post graduate degree i.e. M.Sc / MBA will be an added advantage A relevant professional qualification i.e. CIPM or CIPD will be an added advantage A minimum of 3 years post NYSC experience
C.) Inspection
6.) Internal Auditors/ Investigation Officers x 15
Ref Code: INS/001
Duties and Responsibilities
Comprehensive inspection of bank branches & business units and generation of exception reports to management Conduct spot investigation of fraud detected during the branch comprehensive inspection and other irregularities observed to have contravened the bank’s operational guidelines Periodic snap checking of branch operations Investigation of frauds and forgeries, errors, complaints and other irregularities with a view to ascertaining causes, effects etc and making appropriate recommendation to management Making recommendations to Management on preventive and fraud proof operational methodologies with the view of reducing/eliminating incidences of fraud / forgeries and armed robberyQualifications and Experience
A first degree from a reputable university An MBA would be an added advantage A professional qualification i.e. ACA or ACIB At least 3 years in banking operations/audit experiencePerson Specifications
Must have excellent leadership, interpersonal and communication skills Must be result oriented and have good sense of judgment Should be attentive to details Must be willing to travel at short notices
7.) Information Systems Auditor
Ref Code: INS/002
Duties and Responsibilities
Conduct a system review of all installed applications in the bank Review established strategies that will provide assurance that the bank’s information services resources are efficiently and effectively utilized and protected Develop and maintain audit programs to reflect changes in operations, technologies, risks and audit standards or techniques Work directly with IT staff to review/create/enhance procedures and controls Assist with monitoring application development process for information systems projectsQualifications and Experience
A first degree in computer science/information technology/electrical engineering from a reputable university Must have a professional qualification i.e. MSCE, CISA, CISM At least 2 years experience in systems audit experience/network infrastructure auditPerson Specifications
Must have the ability to use ACL Audit tools for Revenue Assurance purposes Should have a specialization in network infrastructure audit Must be result oriented and have a god sense of judgment Must be attentive to details and have good report writing ability
D.) Loan Review
8.) Head - Watch list/follow-up & Implementation Unit
Ref Code: LOR/001
Duties and Responsibilities
Develop a strategic NPL review plan that ensures all zones/branches are reviewed at least twice every quarter Follow up with units/branches and ensure implementation of the committee’s decisions Develop training highlights from gaps noted during reviews for management information and KSS Provide accurate and timely portfolio of the Bank’s NPLQualifications and Experience
A first degree from a reputable university Must be a member of Risk Management Association of Nigeria A relevant professional qualification will be an advantage Must have a minimum of 5 years experience in credit risk managementPerson Specifications
Must have excellent leadership, interpersonal and communication skills Must be result oriented and have a good sense of judgment
9.) Loan Review Team Leader
Ref Code: LOR/002
Duties and Responsibilities
Develop an innovative loan portfolio review strategies that provide management with timely risk asset information Classify risk asset portfolio in line with the CBN prudential guidelines Carry out collateral status verification review to ascertain adequacy Ensuring that all reviewed loans are in accordance with the credit policy.Qualifications and Experience
A first degree from a reputable university Must be a member of the Risk Management Association of Nigeria A relevant professional qualification will be an advantage Must have a minimum of 5 years experience in Credit Risk ManagementPerson Specifications
Excellent leadership, interpersonal and communication skills Must be result oriented and have a good sense of judgment
E.) General Services
10.) Maintenance Manager
Ref Code: GS/001
Duties and Responsibilities
Manage activities around the maintenance of all bank’s equipments and facilities Keep adequate records of maintenance and repair of all equipments and facilities Conduct appraisal of cost estimates Review service completion forms Manage invoices of maintenance vendorsQualifications and Experience
A first degree from a reputable university A minimum of 3 years cognate experiencePerson Specifications
Must be able to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems Must have the ability to plan and organize agreement review discussions Must possess a good knowledge of administrative rules and regulations
11.) Head Support Services
Ref Code: GS/002
Duties and Responsibilities
Supervise regional stores, mail service function, fleet services, travel and protocol functions and branch expansion services Monitor preparation of monthly returns from the stores Manage the budgeting process for the group Enforce adherence to turnaround time for attending to internal requests Attend to requisitions from regional storesQualifications and Experience
A first degree from a reputable university A post graduate degree in any relevant discipline and a professional certification will be an added advantage A minimum of 7 years relevant experience in contract and procurement managementPerson Specifications
Must have the ability to successfully negotiate rates, terms and conditions of agreements Must be able to contemplate and propose viable alternatives Must have the ability to plan and organize agreement review discussions Must be able to collaborate with vendors and legal counsel to resolve agreement issues
12.) Central Security Officer
Ref Code: GS/003
Duties and Responsibilities
Manage safety and security policy and monitor compliance at the head office of the bank Ensure improvement in safety and security operations Provide safety and security tips/ guidelines, to all bank personnel at the head office Ensure adequate security protection strategy for the executive management of the bank Install security devices and settings at all bank facilitiesQualifications and Experience
A first degree from a reputable university A minimum of 3 years cognate experience in safety and security Prior military or paramilitary experience will be an added advantagePerson Specifications
Must have detailed security operations and management skills Must have a sound knowledge of generally accepted investigation and protection principles Must have the proven ability to manage multiple tasks with frequent interruptions Must have detailed investigation skills and crisis management skills Must understand the public law enforcement practices Should have the ability to communicate effectively in both crisis and non crisis situation
13.) Fleet Officer
Ref Code: GS/003
Duties and Responsibilities
Keep adequate records of motor vehicle usage Keep adequate records of vehicle repair and maintenance Manage all the activities around vehicle maintenance Ensure update of maintenance schedule Liaise with vehicle maintenance vendor to ensure due maintenance Communicate details of registered/ pre-qualified vendors to branchesQualifications and Experience
A first degree from a reputable university A minimum of one year post NYSC experiencePerson Specifications
Must have the ability to read and comprehend technical manuals Must have a working knowledge of MS Excel and Word Must have automobile repair and mechanical skills Must have a good knowledge of administrative rules and regulations Should have the ability to provide input to business processes re-engineering, implementation of new system
14.) Maintenance Officer (Mechanical)
Ref Code: GS/005
Duties and Responsibilities
Manage activities around the maintenance of all bank’s equipments and facilities Receive and review service completion forms Conduct appraisal of cost estimates Manage invoices of maintenance vendorsQualifications and Experience
A first degree from a reputable university A minimum of one year post NYSC experiencePerson Specifications
Must have the ability to read and comprehend technical manuals Must have a working knowledge of MS Excel and Word Must have automobile repair and mechanical skills Must have a good knowledge of administrative rules and regulations Should have the ability to provide input to business processes re-engineering, implementation of new system
15.) Branch Extension Officer
Ref Code: GS/006
Duties and Responsibilities
Receive report from vendors to ensure efficiency, quality, and timely delivery in services rendered to the bank Supervise and execute repainting of branches Value completed works and arrange payments Perform day-to-day supervision of building contractors Facilitate branch request for management approvalQualifications and Experience
A first degree from a reputable university A minimum of one year post NYSC experiencePerson Specifications
Must have good project management skills Must have the ability to analyse technical drawings, bill of quantity and other technical reports Must be proficient in the use of computer aided design tools Must have a good knowledge of administrative rules and regulations Must have the ability to provide input to business processes re-engineering, implementation of new system
16.) Regional Support Officers
Ref Code: GS/007
Duties and Responsibilities
Issue consumables to regional branches Receive stock items from suppliers Work closely with branch productivity support officer (PSO) to communicate schedules and schedule changes Maintain equipment and facilities in all regional branches Review and endorse service completion form Appraise cost estimates of vendorsQualifications and Experience
A first degree from a reputable university A post graduate degree in any relevant discipline and a professional certification will be an added advantage A minimum of 3 years cognate experiencePerson Specifications
Must have the proven ability to successfully negotiate rates, terms and conditions of agreements Must have good negotiation skills Must have the ability to contemplate and propose viable alternatives
F.) Credit Administration
17.) Head of Credit Administration
Ref Code: CRA/001
Duties and Responsibilities
Periodic credit review and analysis of the risk assets portfolio of assigned regions Report exceptions promptly to management Carry out review of collateral pledged for facilities and report exceptions Provide status report for major facilities slated for re-structuring/renewal Classify facilities for the assigned regions in line with the prudential guidelines.Qualifications and Experience
A first degree from a reputable university A postgraduate qualification and a professional certification will be an added advantage. A Minimum of 7 years experience in core credit risk management.Person Specifications
Must possess a sound knowledge of credit risk management Must have sound credit knowledge Must be analytical Must have basic banking knowledge Must have a customer service orientation
18.) Credit Administration Officer
Ref Code: CRA/002
Duties and Responsibilities
Conduct periodic credit review and analysis Carry out a loan review of the risk assets portfolio of assigned regions Report exceptions promptly to management Carry out review of collateral pledged for facilities and report exceptions Provide status report for major facilities slated for re-structuring/renewalQualifications and Experience
A first degree from a reputable university A postgraduate qualification and a professional certification will be an added advantage. A minimum of 4 years experience in core credit risk managementPerson Specifications
Must possess a sound knowledge of credit risk management Must have sound credit knowledge Must be analytical Must have basic banking knowledge Must have a customer service orientation
19.) Head of Credit Analysis
Ref Code: CRA/003
Duties and Responsibilities
Periodic credit review and analysis of the risk assets portfolio of assigned regions Report exceptions promptly to management Carry out review of collateral pledged for facilities and report exceptions Provide status report for major facilities slated for re-structuring/renewal Classify facilities for the assigned regions in line with the prudential guidelinesQualifications and Experience
A first degree from a reputable university A postgraduate qualification and a professional certification will be an added advantage. A Minimum of 7 years experience in core credit risk management.Person Specifications
Must possess a sound knowledge of credit risk management Must have sound credit knowledge Must be analytical Must have basic banking knowledge Must have a customer service orientation
20.) Credit Analyst
Ref Code: CRA/004
Duties and Responsibilities
Conduct periodic credit review and analysis Carry out a loan review of the risk assets portfolio of assigned regions Report exceptions promptly to management Carry out review of collateral pledged for facilities and report exceptions Provide status report for major facilities slated for re-structuring/renewal.Qualifications and Experience
A first degree from a reputable university A postgraduate qualification and a professional certification will be an added advantage. A minimum of 4 years experience in core credit risk management.Person Specifications
Must possess a sound knowledge of credit risk management Must have sound credit knowledge Must be analytical Must have basic banking knowledge Must have a customer service orientation
Application Deadline
29th June, 2011
Method of Application
Qualified applicants should visit www.philipsconsulting.net/vacancies to apply and upload resumes.
Note: The minimum qualification for all positions is 2.2 (2nd class lower)
Only short listed candidates would be contacted. Kindly ensure that your e-mail addresses and telephone numbers are active and valid.
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