General Manager (Academics and Operations )

Job Description:

Supervise other managers and staffCoordinate business operations and LAHE academic programmesDevelop business strategiesWork directly with clientsOversee a budgetSet goals for an entire department or division based on the company’s plansHiring and firing staffMake presentations to top executive staffDevelop new business opportunitiesWrite reports on business operations for the executive staff

Skills

Leadership abilityTeam work skillsWork independently without direct supervisionUnderstanding of how to develop and implement business strategiesThorough knowledge of company history, culture, identity and goalsAbility to work well with all levels of management, executive leadership and support staffAble to supervise a large staff of middle management and support staffKnow how to delegate workProblem-solving and conflict management

As the head of academic and operations, the general manager must understand the corporate identity of her employer. She then uses this information to make sure that her department or division fits corporate identity and meets the goals set by the chief executives. This position may also participate in setting company goals and business strategies.

The job description also includes supervising middle managers and support staff. An understanding of which business tasks should be delegated to a middle manager and which tasks should be handled personally, is vital to success.

Qualifications

A Bachelor’s degree in business or in a field related to the company’s specialtyA Master’s degree in business administration (MBA) or a related fieldWork experience in lower and middle managementCoordination of all LAHE executive training program

JOB DESCRIPTION

Position:                     Marketing Director

Reports To:                Director of Studies

Position Responsibilities

Direct firm’s overall marketing of LAHE corporate trainings and academic programmes.  Facilitate client development through marketing and client services programmes.

Duties and responsibilities include, but are not limited to:

Design, implement, and facilitate annual marketing plan for the firm.  Support and facilitate development and implementation of section business/marketing plans for LAHE corporate trainings and academic programmes.Plan and administer the firm’s Marketing Operations budget; support development of regional marketing budgets.Oversee the operations of LAHE Marketing Executive(s).Organize and implement client relations including:client satisfaction surveysclient development activitiesclient skills trainingspecial eventsSupervise LAHE’s RFP protocol process including soliciting RFPs from desirable prospective clients and writing proposals for new business; participate in planning and presentation sessions, when assigned.Oversee business development activities including:efforts by the Marketing Executive(s) and/or Marketing ManagerEngaging in strategic planning for client presentations etc.Offer coaching for prospective client meetings, presentations, etc.Work with regional offices on designing and implementing prospecting and client contact systems.Oversee corporate training activities through Academic Coordinator including:external academic programmesinternal corporate trainingpublic relations effortsliaising with external vendors and consultantsDevelop and administer marketing database which includes client and prospect information, mailing list applications, access to financial reports, etc.Assist with and support firm’s involvement in various corporate networks including coordinating business development and marketing activities via these relationships.

10.  Design and prepare a Statement of proposed marketing operations on a monthly basis.

11.  Oversee firm’s electronic marketing efforts including supervision of Web site design and maintenance.

12.  Supervise Marketing Executive(s) and/or Marketing Manager.  Make staffing and hiring decisions for ad-hoc staff for marketing operations.

Employment Standards

Education:                         Bachelor’s degree required. Concentration in Marketing, Business, or Education preferred. Candidates with Masters or MBA can also apply.

Experience:                       At least five years in marketing director role within professional services environment.  Strong leadership and consensus building skills; marketing management and strategic planning experience; a proven track record in developing and administering a marketing program.

Required Skills:                 Must be a self-starter, highly organized, and able to work well with attorneys at all levels in the organization.  Polished presentation and interpersonal skills.  Must possess top level business management, interpersonal, and facilitation skills.  Needs good knowledge of Microsoft Office and Windows-based computer applications.

Special Skills:                    Background in Corporate marketing and knowledge of Academic Programmes Marketing will be a plus.

Nationality:                       Foreign nationals can also apply

JOB DESCRIPTION

Position:                     Marketing Manager

Reports To:                Marketing Director

General Purpose

To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization.

Main Job Tasks and Responsibilities

* manage and coordinate all marketing, advertising and promotional staff and activities

* conduct market research to determine market requirements for existing and future products

* analysis of customer research, current market conditions and competitor information

* develop and implement marketing plans and projects for new and existing products

* manage the productivity of the marketing plans and projects

* monitor, review and report on all marketing activity and results

* determine and manage the marketing budget

* deliver marketing activity within agreed budget

* develop pricing strategy

* liaison with media and advertising

Education and Experience

* business or marketing-related degree or equivalent professional qualification

* experience in all aspects of developing and maintaining marketing strategies

* technical marketing skills

* proven experience in customer and market research

* relevant product and industry knowledge

* experience with relevant software applications

Key Competencies

* excellent written and verbal communication skills

* organization and planning

* problem analysis and problem-solving

* team-leadership

* formal presentation skills

* persuasiveness

* adaptability

* innovation

* judgment

* decision-making

* stress tolerance

* collaboration

Business Development Managers

Responsibilities:
Identify and develop business opportunities for London Academy while creating solutions in its academic and corporate training business.

Overall
· Prepares the annual Business Development Plan; as well as prepares the annual Work Plan.
· Lead and develop staff by identifying training needs.
· Define and follow up of yearly targets and objectives.
· Develop and implement strategies for new products and services.
· Determine new opportunities by analyzing business needs.
· Provide direction, guidance to the department to ensure alignment with the Company’s strategies.

Account Management
· Increase the company’s involvement with existing client
· Develop and deliver the business plans through carrying out research, formulate
market analysis and deliver accurate business reports.
· Serves as a lead facilitator both internally and externally for projects
· Develop and manage client communication tools such as the corporate website

Business Development and Marketing
· Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from our Company’s services.
· Further develop multi-tier relationships to organically grow the clients’ accounts.
· Build referral and lead generation network
· Develop the corporate brand strategy
· Develop and manage marketing tools and collateral for existing and new clients
· Implement business models so as to create new ventures
· Forecast long and short-range potential in the Nigerian market for Management’s analysis
· Adopt a hands-on approach in monitoring the implementation and execution of marketing programmes

Requirements:
Bachelor Degree/Master in Business Administration/Marketing or equivalent.
Knowledge in Brand development
At least 6 years, preferably with relevant experience in similar industry
Excellent negotiation skills
A pro-active self-starter who can operate both individually and as part of a team
Outstanding needs analysis, positioning, business justification and closing skills
Superior presentation and excellent oral and written communication skills
High commercial acumen and a record of confidence dealing with middle managers through to decision makers
Preference for foreigners (South African, Chinese etc.)
Travel may be essential for this position

All applications should be sent to larry@lahe.org.uk, quoting the Position as reference

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