Airtel Nigeria-Airtel Networks Limited, a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM

Job Title: SME Manager-Enterprise Business

Location 
Lagos

Job Field
Administration, Secretarial, Sales, Marketing


Job Purpose
To sustain and enhance targeted gross revenue and gross acquisition in respective SME business by effective implementation of land sales and channel management strategies.


Key Accountabilities
Implementation, acquisition and retention strategy for prospective and existing accounts through direct sales agents DSA channel
Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts
Manage performance  management tools for DSA Direct Sales Agent channels and channel managers
Provide strategic support  to enhance the delivery on targets
Evolving account development and relationship management process for accounts in the channel guided by the signed service agreement
Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial   actions to ensure targets are met or exceeded
Develop procedures for setting corporate targets and communication sales targets and monitoring   performance
Grow the usage of corporate products in the states allocated to him or her
Proactive competitor intelligence and market   insight


Team Performance
Establish performance expectations and regularly review individual performance
Effectively manage channel  salesman incentive targets to ensure drive for greater performance
Continuously motivate   frontline by leading by leading from the front end and ensuring that all escalations are promptly taken care of
Desired Skills and Experience


Educational Qualifications
A University Degree in Business Administration, Marketing or related course
3-5 years preferably in FMCG, Consumables & telecom
3-5 years’ experience in managing sales  channel or Key Accounts
Sales channel management or key account management, presentation, report writing and basic computer skills


Key Decisions
Responding to market dynamics and recommending measures to increase sales from existing & new accounts.
Constantly tracking and reviewing channel partners activities and pre-empting counter solution for market expansion.
Managing sales team effectively to deliver on targets


Major Challenges
Managing and monitoring DSA
Expanding our acquisition drive, and retaining accounts.
Creating visibility of Airtel products and services
Effective and timely communication of  all schemes and product launches to existing customers and channel partners
Expanding SME, SMB sales coverage by  appointing new channel partners


Personal Characteristics & Behaviour
Achieving Results & Delighting the Customer
Analytical
Team Player; Independent, Confident, and Objective
Attention to detail, excellent oral and written communication  skills
Good presentation skills
Ready to achieve beyond set target
Committed to common goals and values of the organization


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