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As the Measurement Science (MSci) Client Service Executive Leader, this person develops strategy and specific objectives to implement the MSci regional client engagement approach and enables delivery on client commitments.
Job Summary:
• Reports directly into the EVP / Chief Research Officer and lead a team of professionals for the Middle East Africa Region
• Acts as the Regional Head in MSci methodology and execution to senior regional leadership, and partners with product leadership, regional presidents, and other senior leaders
• Provides expert technical consultation and leads cross-team collaboration in solving complex client issues related to MSci related methodology and execution, and ensuring MSci services are delivered to the highest quality standards
• Participates in regional / global Request for Proposals (RFPs) and meeting with clients to ensure their understanding of the methodologies and data quality
• Be the MSci Product Champion to drive the roll out of new product enhancements by taking an integrated statistical vision and approach
• Provides service specifications and sets standards to the Measurement Science Centre of Innovation (COI) teams
• Acts as the key contact person and to build close relationship with various academic and industry councils
• Responsible for attracting, developing and retaining top MSci talents in the region and be the owner in strategic deployment of regional talents and resources
• Degree/ Master holder in business management, economics, behavioral sciences, statistics, mathematics, operations management or a related field
• A minimum of 8 years of cross-function, managerial / leadership experience
• Demonstrated experience to work cross-functionally to energize, empower and influence at all levels (both internal and external), and strong planning and execution skills are expected
• Mastery of various statistical and logical skills, and you should be attentive to details with exceptional aptitude for data analysis
• Exposure in client consulting built from strong interpersonal, communication, client servicing, negotiation and relationship building skills are definitely advantageous
• Prior experience in initiating new research methodology, launching innovative products/projects are a plus
• Results-oriented with the ability to listen and quickly distill a situation and recommend a course of action to drive adequate delivery of program deliverables
• Self- motivated to drive service excellence and be committed to ensure clients’ satisfaction
• Fluency in English and superb leadership skills are pre-requisites
The Nielsen Company is a global information and media company with leading market positions in marketing information, television and other media measurement. The privately held company is active in more than 100 countries, with headquarters in New York, USA. The Nielsen Company provides measurement and analysis of marketplace dynamics and consumer attitudes and behavior. Clients rely on Nielsen’s market research, proprietary products, analytical tools and professional service to understand competitive performance, to uncover new opportunities and to raise the profitability of their marketing and sales campaigns. The Nielsen Company provides two major services for its Manufacturer and Retailer clients in the Region - Retail Measurement and Consumer Research.
The Nielsen Company has a strong presence in the Middle East, North Africa and Pakistan (MENAP) region with diversified business in FMCG, Telecom, Automobiles, Finance, Tourism and Government departments. We have more than 1300 employees working in 29 offices in 13 countries across the region. Our MENAP regional head office is located in Dubai, United Arab Emirate. For more about The Nielsen Company please visit www.nielsen.com
Job Location: Nigeria Company Industry: Marketing; Consulting Services; Finance/Economics Type of Company: Employer (Private Sector) Job Role: Research Joining Date: Unspecified Employment Status: Unspecified Employment Type: Unspecified Monthly Salary Range: Unspecified Manages Others: Unspecified Number of Vacancies: 1Career Level: Mid Career Years of Experience: Unspecified Residence Location: Unspecified Gender: Unspecified Nationality: Unspecified Degree: Unspecified
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