Limited Vacancies at Pruvia Integrated for Client Service Executive

Pruvia integrated limited was conceived in 2006, as regards its incorporation, it is still a relatively young company. it originated in response to providing world class services to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering
duties in various states of Nigeria and within the ever bustling business environment of Lagos.

Job Title: Client Service Executive
Location: Lagos

JOB DESCRIPTION

• Providing help and advice to customers using your organisation’s products or services;


• Communicating courteously with customers by telephone, email, letter and face to face;


• Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;


• Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;


• Keeping accurate records of discussions or correspondence with customers;


• Analysing statistics or other data to determine the level of customer service your organisation is providing;


• Producing written information for customers, often involving use of computer packages/software;


• Writing reports analysing the customer service that your organisation provides;


• Developing feedback or complaints procedures for customers to use;


• Developing customer service procedures, policies and standards for your organisation or department;


• Meeting with other managers to discuss possible improvements to customer service;


• Being involved in staff recruitment and appraisals;


• Training staff to deliver a high standard of customer service;


• Leading or supervising a team of customer service staff;


• Learning about your organisation’s products or services and keeping up to date with changes;


• Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

He/She must also:

• Be 26years and Above ( Those below 26 years will be disqualified)


• Possess proficient computer skills


• Be able to meet set target and deadlines


• Be self motivated


• Demonstrate good interpersonable skills


• Possess flare for Marketing and Sales


• Ond/Hnd/Bsc in any discipline


• NYSC discharge/exemption certificate


• Applicants must reside around Lagos Mainland

REQUIREMENT:

• Ond/HND/BSc in any discipline


• NYSC discharge/exemption certificate

How to Apply
Interested candidates should send their CV/Resume to [email protected] with their valid addresses and contact numbers included. the subject of your application should be the Job Title.