Nigeria: Program Manager/COP

Program Manager / Chief of Party Adamawa, Nigeria

Summary: Pact seeks a Program Manager for a 3-year capacity development project in Northeast Nigeria. The project will provide capacity development support, including trainings, mentoring, coaching and coordination to civil society organizations (CSOs) and Local Government Authorities (LGAs) in Adamawa and Gombe states with the possibility of some activities in Bauchi and Yobe states. The project requires extensive coordination with external partners operating in the maternal, neonatal, and child health (MNCH) sector as well as results-based financing. The Program Manager is responsible for meeting the project’s technical objectives, managing financial resources, managing program staff, maintaining good working relationships with host government officials and local partners, managing donor reporting and ensuring a high-quality delivery of services. The position is contingent upon successful award of the project. The Program Manager reports to a Country Director.

Specific Duties: The Program Manager is responsible for ensuring timely, efficient, and effective programming.

Programming: • Ensure high-quality technical programming through hands-on guidance and support grounded in the project’s strategic objectives and adhering to expected technical quality and reporting requirements • Manage all project planning responsibilities, including the production of annual work plans, guide and oversee the alignment of the budget to expected results, and review and approve annual budgets and quarterly reports • Support the development of capacity development interventions with CSOs and LGAs in accordance with the project design. Provide training and mentoring to partners to strengthen capacity for technical service delivery and compliance with donor rules and regulations • Regularly coordinate and collaborate with external partners, including the donor, CSOs, governments, and other stakeholders such as the World Bank and UNICEF

Finance & Administration: • Provide oversight for all administrative and financial operations at the regional office • Maintain up to date understanding and adherence to Pact’s policies and procedures amongst all regional office staff • Ensure adequate internal controls are in place to protect the regional office’s financial and non-monetary assets and to ensure the resources are used in accordance with donor terms and conditions • Monitor progress against the budget and assure timely and high-quality monitoring and reporting of finances

Human Resources: • In cooperation with Pact HR, oversee the management and development of regional office human resources to ensure a diverse, skilled and productive workforce and promote an organizational culture where Pact’s values are practiced • Ensure levels of authority and responsibility are clearly defined, understood and followed within the regional office • Provide proper supervision and management for all direct reports. Ensure the proper implementation of Pact’s performance management system for direct reports. This can include: proactively addressing performance issues through regular, constructive and honest feedback and coaching and identifying necessary staff development for direct reports. • Ensure timely and quality inputs by staff and consultants • Actively promote staff wellness by monitoring regional office organizational health and taking corrective actions as needed. Invest in consistent team building to increase cohesion between staff in all geographic areas of the country • Coordinate with the Security Coordinator to support the management of Security and Safety Administration by developing and updating a staff and asset security plan in line with the local context and in alignment with Pact Nigeria/DC security guidance; keeping key Pact staff abreast of any security issues, as they arise • Perform other duties as assigned

Minimum Qualifications: • BA and at least 10 years of relevant experience (or equivalent) • Willingness and ability to be posted in Adamawa, Nigeria • In depth knowledge of capacity development approaches and methodologies • Demonstrated proficiency in supervising staff, including providing honest feedback • Proficiency in developing and managing a budget • Excellent written and oral communication skills, including the ability to effectively present complex ideas to diverse audiences

Preference for: • Advanced degree in International Development or Non-Profit Management. • Experience managing Bill & Melinda Gates Foundation funded programs with demonstrated capacity to create and/or maintain complex systems and procedures involving multiple implementation sites, multiple partners and diverse beneficiaries • Experience in the health sector, specifically MNCH • Diplomacy and negotiation skills that demonstrate ability to collaborate and coordinate with a range of stakeholders and complex priorities • Experience setting up a new office • Fluent in English with proficiency in Hausa