JOB TITLE: SPECIALIST – MOBILE BANKING LOCATION: Lagos,NG JOB SUMMARY Develop new mobile banking and financial products in conjunction with partner banks, switches, merchants and biller aggregators Manage the end-to-end mobile banking platform and relationships with agencies and banks to support the use of mobile financial service JOB RESPONSIBILITIES Develop innovative products and delivery channels to existing or new mobile banking platforms across multiple bank partners Support implementation of Etisalat Nigeria s mobile banking strategy by planning and developing commercial solutions and inputs for the product roadmap and evolution Co-ordinate development of agency network to provide support for Etisalat Mobile Money and banked customers Ensure that Etisalat mobile banking solutions and channels are aligned with banking and other regulatory standards for services to be launched and supported Manage the launch and all processes for mobile banking propositions, channels and services and ensure it is in line with Etisalat quality standards Define processes and scope of work to facilitate recruitment, training and performance management of mobile money/ banking agents Carry out pre-sales gap analysis and determine product fit to customer needs. copied from: nigerianbestforum.com- Implement product optimization schedules, financial management, market introduction and lifecycle support Ensure customers are educated on all mobile banking products and services and customer complaints are promptly resolved Generate operational and management reports with analysis to track success and progress of client adoption, client value, and direct and indirect financial benefits REQUIREMENTS Bachelor s degree in any numerate discipline At least three (3) years directly relevant post-NYSC work experience in mobile banking Ideal candidate must be able to demonstrate: Good knowledge of business development in banking e-business and/ or e-channel Good knowledge of e-banking product lifecycle management and operations Good understanding of channel distribution and planning String experience in relationship management and sales force management Sound documentation skills
JOB VACANCIES, ETISALAT, SATURDAY 24, NOVEMBER 2012
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