Jumia is the largest e-commerce mall in Africa with over 100,000 unique visitors a day, buying everything from Fashion to Phones.Founded in 2012 in Nigeria, Jumia’s mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience.
Job Title: Regional Manager East-AIGX
Job Field
Logistics, Sales, Marketing
Major Role
As Regional Manager, the main responsibilities will be to develop and drive the logistical operations of AIG Express in the South East and South-South regions of Nigeria through operational and strategic actions. He will directly hire and manage your operational team.
Responsibility
Implement best practice fulfillment processes in the region
Recruit and manage the logistic and fulfilment team
Manage a fleet, 3PL, Negotiate with 3PL
Drive action plans to serve AIG businesses includingJumia, Kaymu and Hellofood, etc.
Deliver measurable results in the region
Ensure regular reporting of your actions and results
Manage the team efficiency and cohesion
Ensuring the smooth fulfillment of the items sold for the region
Ensuring the quality of the measurement of selected KPIs hourly, daily, weekly and monthly
Scaling the team and the processes to support the growth of the company
Managing a team of 60+ people
Recruiting adequate profiles to join the team
Constantly improving and maintaining internal process
Making fast decisions in other to solve daily emergencies
Producing regular reporting on the Operations performance
Coordinating with third party service providers
Coordinating with customer service to ensure optimum communication to our customers
Create an unparalleled environment for your team’s development and happiness
Qualifications and Requirements
Strong entrepreneurial skills, leadership and drive
Impeccable communication skills
Ability to negotiate and communicate in flawless English
Ability to work independently and in a team
Experience in a multinational environment
Experience or high level of comfort in logistics or operations
Experience managing teams or large projects
Excellent analytical and communication skills
Capacity to challenge and improve processes
Demonstrated ability to work in a fast-paced and competitive environment.
BSc. Degree Business Administration, Logistics- supply chain, Economics, Engineering
Advanced degree preferred but not required
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