MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Trainers

Location 
Lagos

Job Field
Human Resources, HR


Job Description     
Assist in developing, delivering and evaluating learning and development solutions in accordance with the Systems Approach to Training design.
Conduct training needs assessments, design and conduct learning assessment materials.
Review feedback from training evaluation and the effectiveness of training and course outcomes and identify areas of improvement.
Facilitate Learning Services training programmes and ensure adherence to set standards for an effective learning environment.
Conduct “train the trainer” sessions for Learning Services training facilitators.
Act on research outcomes on performance of various departments and Frontline Staff and draw up training plan in agreement with the recommendations of each research outcome.
Attend to enquiries concerning Learning and Development issues in the organization.


Job Condition     
Standard MTNN working conditions.
Open plan office.
Some mobility within Nigeria


Experience & Training     
4 years experience of which 2 years in the training function of a reputable company
Consulting experience would be an added advantage


Training
Systems Approach to Training-SATs
Effective presentation skills.
Effective communication skills.
Effective business writing skills.
Adult Education strategies.
Customer care, focus
Project management
Job analysis


Minimum Qualification    
4 years experience
BSc



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